John Gerhauser
No line on a Saturday at 5:30 afternoon and 15 to 20 minutes wait for regular pretzel employees not looking like they're even making any? Not very good at their jobs 😕
Zac C.
Pretzels here are always amazing, the lemonade selection is good too. The service is also quite quick, and you see them wash their hands frequently.
Kat Houston (Kat)
Near Forever 21/The Cheesecake Factory entrance. Expect to stand in line, but for me it's worth the wait. The cashier was pleasant and made sure I didn't forget dipping sauce. They have a nice variety of pretzel items to choose from and several dipping sauces.
Cynthia H.
The prices are a bit steep, but the pretzels are delicious. I had the cinnamon sugar one, and it was so good -- soft, warm, and well coated. Customer service was good, too.
Bobbie Whiting
Was there 8/12/17 Was in a long line of folks wanting pretzels it was 815 p.m. when I reached the front if the line and was told if I did not see what I wanted that I could NOT have it !!?? The mall closes at 9 p.m. 45 minutes to closing and they were done the the girl behind the counter seemed put off by my surprise that I could NOT get a pretzel from the pretzel place 45 minutes b4 closing ! She kept telling me that the place they wash the dishes is all the way down by the food court rolling her eyes and looking at me as if I were expecting a miracle from her ! I swear all I wanted was a pretzel from the pretzel place?? Will not stop in to get my usual cup.of pretzels any more. Never again.
Bobbie Whiting
Marlena
I was just there @ 2:15 this afternoon 1/10/16. The pretzel was tasty!!! However the service left a bad taste in my mouth. My first time there didnt know i could get the pepperoni pretzel nuggets. I asked if i could get it cut up and into a cup so i coyld have an easier time dipping it. The girl said she didnt have the time cause they were buzy. Not my problem its buzy where i work too. I asked again she started yacking about it to her co workers as if she was irritated. That was very rude. I commented. Then she complained to her boss. The boss said three times... "its just a pretzel ma'am." i was embarassed for even asking though i explained im walking as tgeres nowhere to sit. It was obvious it didnt go over well asking for the conveniece. The more i said please the more they argued. Will never go tgere again as long as i see those faces. Besides its just a pretzel anyhow, right?
corey oles
Great pretzel bites. Have to have them when I go to the mall.
Abigail Rivera
We went to order a party size and they said they didn’t have dough to make it and it was 8pm, I had asked them what time they close they said at 9. So I Asked them again why they couldn’t make them he said that they were closing soon ???? Even though it’s 8??? That makes no sense at all
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