Matt James
The prices are not cheap but they have a great selection of books, especially anything that's relevant or on the best-seller lists. The customer service is great. I was looking firva couple of books in particular for my wife's birthday and they had most of the employees searching for them until they found each one. The Starbucks cafe seems nice and quiet and the entire store is very clean, bright, and open. I will definitely be back soon.
Teresa Brown
I love this place. Lots of options in a quiet atmosphere. There is also a Starbucks inside so you can enjoy your favorite drink while you read or shop. It's a nice place for beginners and enthusiasts! Very large selection of children's books as well as a child friendly reading area.
Lila Howells
I haven't been to Barnes and Noble in years but glad I went in. Store is well kept and organized. Easy to find what you're looking for or to just browse.
Matt Champion
Caitlan R was really great in her customer service & very knowledgeable in her expertise of Fantastic Books & Where To Find Them. I came in for The Ballad Of Songbirds & Snakes but also wanted a book on Spanish, she went in the back & got me a fresh hardback copy of The Ballad Od Songbirds & Snakes as well as took me to foreign language section & suggested a book on how to learn spanish. Also it was nice to have a nerdy conversation about books 📚 as well. 10/10 would recommend her to anyone curious to find a good book, I would buy her a beer 🍺 & yall should give her a raise! 💸
Sylvia Austin
Clean as always and I love the smell of fresh books and coffee. The Starbucks inside is independent so points don't work but they taste much better in there than the other stores. Love this store.
Marlene Cameron
I've never been treated so horrendously. I was there to spend a great deal of money...and there were so many employees present one would assume you'd have absolutely no problem getting any assistance you may need.
The only time I saw the employees though were when they were following myself and my two friends around the store. I've never been made to feel so bad in all my life.
When we decided to leave without making a purchase the person at the front doors asked if there was anything my friend would like"desensitized" from his bag. We knew what they were getting at and he volunteered to empty all his contents.
Then after leaving a manager and employee come running out and tell me I did not show them my bag and I said I did not volunteer to and couldn't believe they would even think that after we stood in front of them for 10 mins while my friend empties his bag. We watched as 5 other people were treated the same way... actually every person exiting the store were being treated as thieves for no reason.
This is a shame considering I had planned to spend hundreds myself and love this store...because I will NOT return here.
Yemi Fatusi
Wow this Barnes & Noble is big I’ve never seen any place bigger and there is an upstairs and downstairs and the staff are so nice actually the staff helped me so much that they gave me so much information I was a little overwhelmed it was awesome it was great I loved this Barnes & Noble a lot of choices bright lights we and see if you feel like reading all day come check it out I love this place nice place
kris13iam
This review is for the Starbucks cafe inside. Fabulous customer service provided by Sydney. Also, great refreshing iced tea to enjoy on a hot summer day.
Tim Harron
I had the privelege of doing my book signing/discussion at this amazing Barnes & Noble location. The manager Suzanne Stock was graceful enough to allow me this oppourtunity. The support and warm welcome I received from both the staff and customers was humbling. After a long drive from Las Vegas and to be greeted in such a way made for an extremely successful appearance for me. The staff was always making sure the customer was being assisted. Every Barnes & Noble staff member asked me if I needed anything, took moments to speak with me even to the point of asking if I needed something to drink. The security guard, Eric Neville was such a big help and actually guided people in my direction and purchased a copy of my novel I was more than happy to personalize for him. I recommend this bookstore for everyone to experience! I'll be back!
Judy Feliz
the only reason I marked it down 1 star was because of the conditions of the bathroom, it was so dirty and smelt so bad, but other than that the rest of the store is a 5 and I only wish we had a Barns and Noble here in Carson City. We have used B&N for years and years.
Diane Dennis Jones
Very nice bookstore with loads of variety. You can also get a coffee/drink. Great sales. Went to a wonderful book signing. Heads up. Getting into the parking lot can be tricky if you are coming from the south. Use your GPS
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