Sushi One

Think this is the best sushi place in town. Everything is fresh, hygiene, and always tasteful. With sharp hit of ginger, mouth watering, their sushi boxes always help to cheer me up. Their staffs are extremely friendly and helpful. The minus point is they are a bit far away from us so it always takes about 30min of driving to pick up food for my sushi craving

We come in a couple times a month and have tried sushi across town at other businesses. Sushi One has been and remains the best sushi place in town. Fish is always fresh, sliced into large pixies, and you’re not inundated with rice that you’re force to eat before ordering something else. Perfect helpings.

Service is awful waited 2 hours to be seated. Server attending my table has a communication issue / language barrier.Owner steps in and handled my tables situation in a very insulting unprofessional way. He must not trust his staff , considering my table ordered and some of us already started eating owner rudely interrupts us and asks question that should of been asked before seating my table, such as amount of people, eating ,”all you can eat” and could not get it down. Almost felt like he thought we weren’t going to pay, making us uncomfortable not a very enjoyable experience.

Literally the WORST service in my life. My family and I were treated so rudely. I have worked in the same industry for 13+ years and have never been served or have treated someone the way our server treated us. Gave us one menu For a table of 5 people who we stated had never eaten there. I had a stomach surgery and cannot eat all you can eat so I chose to order by roll Knowing I cannot share and being told as if I am 4 years old oct again that I cannot share. Understanding and not feeling the need to explain myself, being watched to make sure I don’t eat anyone else, being asked 4+ times if I was done with my plate before I even ate half of it? To verify I wasn’t eating anyone else’s. Taking our sons to go food in the back and not giving it back until I asked for it even though the sushi from the all you can eat from my other family was already gone. My uncle wouldn’t even order because he felt so uncomfortable and was spoken to like he was so incompetent. We walked in an hour and 20 minutes before they closed. I have NEVER NOT TIPPED IN MY LIFE! This is the one and only time I wish I could of just tipped my chefs and not the servers. Again I’ve been a server for 13 years. We came from out of town to have an experience with our family so yes we did take a little Longer to look at the menu and did have a few questions but to be treated the way we were it was NOT OKAY. 10/10 DO NOT RECOMMEND!!!!!!!!

Overall: B+ Layout & decor: ⭐️⭐️⭐️⭐️ Food quality: ⭐️⭐️⭐️⭐️ Cleanliness: ⭐️⭐️⭐️⭐️ Customer service: ⭐️⭐️⭐️⭐️⭐️ Review: overall, this is a good sushi spot. The sushi was pretty good. It is hard to compete in Reno with so many places. I came in during the downtime & service was very good. Overall I would come here again for a good bite of sushi.

Food is ok. Not horrible. I only wish to comment that you do get good food, the eeason why 2 stars is the service. Everytime I go in they male me feel as though they are doing me a huge favor. Never do I feel like a customer. Makes me feel as though I should be grateful for them allowing me to enter. People skills are horrible.