Yogurtland

This is in hopes that the manager or the franchise owner sees this message and fixes the tart flavor machine because it’s always broken. We spoke to one of the team members and they had mentioned that the owner manager does not want to replace the machine it’s hurting your business badly and every other location literally sells out of it all the time. We were coming in here weekly but because the tart machine is always broken it’s really hurting your business because we do not want to come in there anymore if you guys cannot fix the machine. Every week there’s an issue with the tart machine. Please replace The machine because your attempts to fix and remedy the issue have not worked. We would like to continue to give you our business but if not we will continue to give our business to the small businesses instead.

If you purchased yogurt on April 12th at Riviera Place, be aware you were probably overcharged. I went that evening and had a small cup that when it was weighed the cashier claimed was 16 oz and almost $9. I knew it didn't weigh that much. I told the cashier I thought the scale was inaccurate. He said, "Well they've raised prices recently but there's nothing touching the scale." I removed the cup from the scale and saw the scale was still registering at almost 4.8 oz. Turns out the credit card monitor was resting on the scale edge adding to the weight. When I moved it the scale went back down to zero. Turns out my yogurt weighed much less and cost $3 less than quoted. Don't know if they're just trying to boost their sales... I'm sure that people purchasing multiple cups for their families probably didn't notice the increase in cost. Tried calling and speaking with the manager numerous times over the next few days. No matter what time I called the phone ring six times and went to fax tone. It's important that the people that work there be trained properly especially since the cost is directly related to the weight of the item. The store should contact anybody that purchased with a credit card or used their rewards that day and offer them a credit.

I'd have to disagree with the previous reviewer - it's a yogurt place for Christ sake, not a help line. Just see how crowded it is on any given day or night. I like the taste and I love the price, we come on average twice a week and spend $3-$4 at a time for a great tasting snack. I like the variety of yogurts and toppings... Highly recommend.