Andi Rogers
We contacted The Cupcake Shoppe for a custom batch of sushi cupcakes - and they knocked our socks off. The cupcakes were delicious as always, but the sushi designs were so thoughtfully put together and detailed. They turned out better than we ever imagined. On top of that, the customer service was great - everyone was kind and easy to work with.
Tammy Hughes
The Cupcake Shoppe did all the treats and cake for my daughter's baby shower and we couldn't be happier! Everything was really yummy and turned out exactly how we wanted it. Don't hesitate to book them for your event.
Note: We did the top of the cake and cupcake toppers ourselves to match her theme. The cake topper was made for her by someone else to match the baby's nursery as a decoration after the party.
Kevin Davis
Cupcake Shoppe was a part of our special day! Our wedding!! We absolutely loved the fall flavored pumpkin chocolate, and apple cider cupcakes! Arlen was so easy to work with and was so happy to be a part of our day! The wedding cake they designed for us was absolutely breathtaking! It was so gorgeous! The food was delivered way before time we needed it and it was so easy to contact anyone we needed! We are so happy we picked Cupcake Shoppe for our wedding!! The guests loved the cake and the cupcakes as well! The wedding cake was the absolute best we’ve ever had!! The cupcake and cake stands were exactly the right size and were perfect! Thank you so much for what y’all did Cupcake Shoppe to make this such a sweet day!!!
Heather West
I had my baby shower here and it was absolutely wonderful. We were able to host the private event on Sunday afternoon. The cupcakes and sweets were incredible, as usual. We went with chocolate, vanilla, and caramel and they did not disappoint. My family and friends had so many great things to say about The Cupcake Shoppe—this will forever be my go-to cupcake and bakery. And equally as important — the owner was an absolute pleasure to work with and the staff were incredibly friendly and accommodating. I had such an amazing experience, I can’t recommend them enough!
Mariah
I’m from out of town and had a short time to find the best bakery to create my baby girls 2nd birthday cake and boy did they out do themselves. Not only was the cake absolutely beautiful it was delicious. My family sends a huge thank you to you and your team!
Aya Ikematsu
Long overdue review! I had the mini cupcakes for my engagement party and they were a hit! So accommodating and glad they provide GF/Vegan options, which my friends were very happy about. Their icing to cupcake ratio is just right for me! And so cute!
Stardasha King
My fiancé and I went cake tasting because we plan on getting married and were considering this place. When we tried the cupcakes they were very dry and hard. They were not fresh at all and had been sitting out all day. My fiancé and I placed an order over the phone and arrived around 4:15pm and tried the cupcakes at the shop. It was confirmed that the cupcakes were made early in the morning by staff. The box was 20$ for 6 cupcake flavors but I would expect for the cupcakes the be fresh. This was the worst 20$ spent. Do not recommend. I would suggest this place if you like stale dry cupcakes.
UPDATE: I spoke to Arlen the manager and she was very nice, understanding, and accommodating. She offered to resolve the issue promptly. I’m updating this review because I appreciate their customer service which is extremely important to me!! Thank you 😊
Ashleigh S
We are so thrilled to have worked with y'all for our wedding!!! Our cake was incredible and turned out even better than the reference photos we sent, and Arlen was great to communicate with when we were trying to figure out how many cupcakes would be appropriate to order for our guests. Thanks again, Cupcake Shoppe! Can't wait to order more cakes in the future.
Shannon Stiles
I wanted a sweet treat after viewing the Sunflowers at Dorothea Dix Park, and I stumbled on this cute spot. The customer service was excellent, even telling you how to store these sweet treats for optimum freshness. There were so many delicious flavors to choose from, I chose a variety of Carrot Cake, Red Velvet, Oreo, and Peanut Butter Cup. The perfect amount of frosting on each, I tried the Carrot Cake first and it was delicious. I can't wait to try the rest!
JL Strick
We had a great experience with The Cupcake Shoppe for our daughter’s wedding cake. They created an absolutely beautiful 3-tiered cake as well as a kitchen cake to supplement. Arlen was wonderful to work with in making recommendations and creating a cake that captured our daughter’s vision. Thank you, Arlen and The Cupcake Shoppe!!
Garrett Buckless
We searched all over town for someone who could execute our vision for our wedding cake. The team at the Cupcake Shoppe told us they could do our cake with just a little fondant. Not only was the cake absolutely beautiful (pictured), it tasted wonderful. They have earned us as customers for life!
Carlie C
I used the Cupcake Shoppe for my wedding cake and cupcakes and could not have been more pleased! The entire staff was very helpful and a pleasure to work with!
The 6" cutting cake was decorated so beautifully and the mini cupcakes were adorable!
Thank you so much!
Emily Finkelstein
I recently ordered a custom birthday cake from The Cupcake Shoppe Bakery + Coffee, and I was thoroughly impressed. The staff's professionalism and enthusiasm were evident from the start. The cake itself was a stunning work of art with impeccable craftsmanship.
The taste was simply exquisite, with moist layers and delightful flavors that delighted my palate. The bakery's commitment to quality and exceptional customer service made the entire experience a pleasure. I highly recommend The Cupcake Shoppe Bakery + Coffee for anyone in need of a personalized, delicious cake.
Bryce Batts
I'm impressed with the Cupcake shoppe each time I place an order. They catered the desserts for our company's grand opening party and the cupcakes were the same color scheme as our logo and tasted great!! I also ordered Christmas cookie boxes and cookies for the kids to decorate and they were so good!!
Grace Glover
We used the Cupcake Shoppe for the dessert bar at our wedding. The wedding cake they made was absolutely perfect and tasted delicious. We also had cookies, mini cupcakes, brownie bites, and cakepops. All of our guests loved the desserts and we had none left over! I highly recommend using them for your wedding or other event.
Rachel Koehler
I’ve gotten 2 cakes here and both were absolutely outstanding! Both in appearance and taste! They worked with me to make a very special cake for my graduating Girl Scouts which immediately brought me to tears. They are wonderful to work with!
MJ Worldwide
Sleek and beautiful bakery. I visited for the 16 Birthday celebration! Moist and delicious cupcakes and pastries. Cakes as well! I look forward to visiting again for more fresh baked goodness!
Salena Barry
Amazing place, amazing people! I was looking for a bakery to make a cake for one of my best friend's bachelorette party and the Cupcake Shoppe did an amazing job! They were enthusiastic about the design and executed it to perfection! It was so good that even the restaurant staff at the restaurant where we served it were stopping by our table to offer their compliments. Design aside, the cake was delicious, moist and very well priced. The team at the Cupcake Shoppe were friendly and excited about making the cake from day one and I would work with them again! Highly recommended!
sasha wilkins
Such a wonderful little bakery shop. They have a great variety of delicious cupcakes at an affordable price. I love that they feature a different flavor of cupcakes each week.
Brooke Garcia
This is the worst experience I've ever had at a cupcake parlor. I assumed that it would be a good cupcake based on the interior and exterior decoration. However, I was completely deceived. I got the lemon zinger and the raspberry tea cupcakes. They smelled like pizza and not at all like a cake should. The icing was too sweet and tasted very, very processed. The cake was dry and dense. I went there to get a nice, little cupcake for my birthday assuming that it would be delicious and my day would be complete, but that was simply not the case. I am so confused by how everyone else is giving it such a positive rating, when the cupcakes are trash. I would never visit this establishment again. Seems much like a knock off Gigi's to me. And on top of that I pay $3.25 for cupcake at Gigi's, and the flavors delivered are what are promised. This place is extremely overpriced for a trashy cupcake and shouldn't be in business. I should drive by and throw the cupcakes back at them because we did not eat them. 0/10! Save your money people!
Melanie McGraw Pew
Everyone should always use The Cupcake Shoppe for their dessert needs! Never having considered myself that much of a sweets person, I now want to eat dessert from here every day. Yes, they are that good. For our wedding, I wanted a cake, my husband wanted cupcakes. Working with Lauren (who is professional, responsive, and just all around amazing), we were able to have both at a very reasonable price. We chose to do a three layer cake and an assortment of mini cupcakes - red velvet, plain jane, oreo, peanut butter cup (so good), and my favorite - cinnamon. Also, for our gluten free guests, we had the most tasty GF red velvet cupcakes. For the cake, Lauren worked with me to design something simple but elegant and added a few flowers from our florist.
Everyone warned us that there is always cake left over - our guests ate it all. Many of them asked where we got it because it was the best cake they had ever had. Lauren and the Cupcake Shoppe, thank you so much for everything!
Shilo DeShield
Such a cute place with yummy goodies to try! Just kinda stumbled in there late on a Saturday night, and they had hot coffee and great hot chocolate too! I highly recommend them!
Jevon Murphy
Decided to give this shop a chance because I couldn't make it to my preferred bakery before closing. The establishment was clean and friendly customer service. The only negative thing is that my 6 cup cakes were dry, stiff and honestly seemed stale. Full disclosure, I did get there about an hour and a half before closing so perhaps they were baked early in day and had been sitting out for a while. For the price I would have expected a better and fresher product. We were upset with the taste and quality of the cupcakes that we decided not to eat the remaining four. As I stated before, customer service is great and it's a very clean establishment. However, I don't think we'll be going back there anymore to satisfy a sweet tooth.
Jordan Bechtold
We used the cupcake shoppe for our wedding in June. We had a small cake and cupcakes and they were exactly what we wanted! Beautiful and yummy!!
Debi Sears Hoover
A beautiful shop with delicious cupcakes!
LeElla Willoughby
Delicious cupcakes. So good, I'm having them make my birthday cake next week! ��
Marisa Munoz-Vourakis
Great place. Awesome Cupcakes and terrfice Service!!!
Michelle Speight
I love their brownies! I always ask for a end piece and everyone is always so nice and friendly.
Mahala Henke
Best bakery in Raleigh!!💕
Lakeisha Onnie Wongwon
My first going loved the service and my cupcakes were so delish will be returning
Genevieve Hamer
My 'go to' bakery for every special occasion. They never disappoint
Stephanie Hoehne Burnett
Been loving this place for years! All my friends know they will be getting a little white box with a pink ribbon and something delish inside for their birthdays :). And ya'll just made the CUTEST cupcakes for my daughter's HS graduation! Thanks!
Mollie Sammons
Wonderful hospitality, cupcakes were simply elegant and tasty. I had to have a gluten free cupcake and it was baked to perfection. Our small party was celebrating a baby shower and I just can't say enough about how perfect everything went. Thank you, THANK YOU, THANK YOU!!!!!
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