Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
44/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 262-598-1767
🌐 Website:
http://www.ihop.com
📍
Address:
5800 Durand Ave, Racine
📷 Photos (10+)
+2
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Photo 1 / 10
100%
Google Reviews
1
Google reviews
The staff is awesome. Donald is one of the best managers ive met at a place of business. He lets me and my friends stay as long as we want. Food has always been good. At least to me. Keep it up you guys. Thanks.
Google
The food as always is good however today the service sucked. I'm understanding of the fact that during this time these positions are hard to fill and there's a lot of short-staffed issues going on.. to the point that an employee was able to bring what appeared to be a child anywhere between three and five years old to work and it's good that employer will let them do that but the issue I have here is that our order was taken once she gave us like six menus for a party of three. Then we ordered French toast and pancakes she never brought syrup, never checked in on us to see if the food was good or if we needed anything else or any refills for the drinks which we obviously did and she basically ignored our table from the time that we were first served to the point of waiting 20 minutes after a meal was done in order to come over and give us the bill and we had to request to go packages when you can clearly see yes we have food remaining that I'm not just tossing in the garbage.
For me being a server is very hard work I used to be one myself and I'm very understanding of the job but I'm not going to allow neglect of a customer to serve as a stand-in for the restaurant being short-staffed as they were really not that busy as I've seen them before. Usually this place is packed all day long but there were four servers and maybe 10 tables. So yeah I'm unlikely to return.
Visited 3 weeks ago , accidentally posted review to wrong place first . This review is accurate.. of course no response from management about preceding review.. because they don't care . Ear at own risk
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Google
Took quite a while to be seated, and when we were, I was facing the main entry to the kitchen. They were slammed with take out orders, and a young man coordinated the effort. He, and three other waitresses were amazing to watch. Don't ever lose Devonte! Our waitress, unfortunately was not impressive.
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Google
Staff was exceptional. Atmosphere Amazing and family orientated. Food great and timely.The Manager Donald is staff orientated and was customer oriented and amazingly pleasant and knows how to treat his staff and his customers.
Google
Not so hot. Waited almost an hr. Other people received their food who arrived 15-20 mins after me. I was solo. Couldn't wait any longer. Thanks for the coffee. Kwik trip sandwich instead.
Google
They sat people that walked through the door before those that were waiting. We had 7 people and after 30 minutes we left. They never came back to say how long it would be. Had problems there before. Will no go there any more.
Google
The gm always makes sure to come by our table every time we visit. He was clearly busy last time I went but still made time to say 'hi'.
Google
What a joke of a place. 3 servers working and only had 6 tables seated.. 2 tables per server??? And you claim to be overwhelmed? Can’t wait to see you lazy kids working in the real world. If ihop is overwhelming you deserve to stay there. Also your “team” wouldn’t even explain the wait time.. they just tried to convince people to leave so they didn’t have to work. Terrible place. Don’t go
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Google
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