Review Outback Steakhouse - Prattville

It had been a while since I've been the Outback and this time was no different. Needless to say, I will not be going back. The server did a good job, but she was fighting a losing battle due to the kitchen staff. We had to wait quite a while for our main dish and when it did come out and I looked at it, I was not pleased. I ordered the "Bloomin' Cheeseburger", but there were no "blooms" as it was supposed to be topped with blooming onion petals. The bun was burned and the burger was cold. Going around the table, you could tell that our meals were cooked one at a time by how cold or how overcooked each one was. One of our orders called for a 6 oz. Sirloin cooked "medium". It looked like an old shoe sole. If management didn't have enough people to serve good food then a kind warning would have been nice. I was not charged for my burger after the server did comment about my ordering a burger at a steak house. I personally think I have had MUCH better burgers at Applebee's.

Friendly welcome, food was disappointing the house salad was drenched in dressing so it was difficult to taste the actual salad. My ribeye was floating in juice, and 50% fat 50% meat ordered medium got well done the sweet potato was drowned in butter so unable to taste the soggy potato. Husband ordered the porterhouse as a treat, was just ok, same comments on the salad and sweet potatoes. Based on this visit we would not visit another Outback but we know this is way below par for the ones we have visited.

Service was on point. She was very attentive with drinks and bread refills. Food was good as well. As far as I know, our party had no complaints.

Best restaurant experience in a long time. Outback is always wonderful but this one was truly excellent. Our server was the best we have had in a while. She completely understood I was dining with my family including a 3 yr old and went out of her way to include him. Didn't meet the cook but best food in forever.

The place was super busy but we called ahead which was great! Our waitress did an amazing job checking on us, recommending food/drinks, and serving us in general! She made what could have been a bad experience, GREAT! This outback should have better reviews! THANK YOU SAM FOR BEING SUCH AN ABSOLUTE BLAST!

This had to be the worst restaurant experience I've had in a long time. I went here two days ago, on a Saturday night. It was not busy. My server kept disappearing for 20 full minutes at a time! She took my drink and never brought it back. It was weird because we saw all the other servers whizzing through continuously and taking great care of their tables. Our server seemed nervous and lost when she only had like two tables. It took the food forever to come to the table and I had to ask for the manager two different times. The manager finally came and did comp my meal and appetizer. The manager stated that it was a "server error" that postponed our food getting to the table in a timely fashion. He stated that the server did not put our order in when she was supposed to. The food was not hot. It was barely warm. My family and i were very disappointed with the level of service. :(

Shout out to our server Stephen for taking such good care of our group last night. He did a great job. And special thanks to the chef and crew for a delightful meal. This is very nice Outback. Highly recommend!

Stopped in for dinner, the host sat us at a table with no server assigned but quickly figured it out and was so apologetic! The waitress, Laura, was accommodating and kept our drinks filled! She was pleasant and knowledgeable. Our steaks were cooked perfectly by Tony on the grill, so much so that I asked for his schedule so I’d know what nights are good to come in again! Overall an excellent experience!