Paul Bunyan

I came in during lunch, they were averagely packed. I ordered a Paul Bunyan burger and asked for a blue ox burger in a combo, they told me I could not change my drink for a shake, so I ended up just getting one combo and some garlic cheese bites. The cashier messed it up so badly that I didn’t get the blue ox burger but I got two Paul Bunyan’s, one combo and no garlic cheese bites. When I asked if they could fix this for me they told me I would have to pay for the mistake of making the Paul Bunyan instead of the blue ox burger. The cook tried to argue with me about him reading the order out to me, but he obviously did not. The cook then went to tell me that because the cashier told them that, that must be the truth. If he had read the order back to me how could he have gotten more than one thing wrong? Caleb c. Doesn’t know how to do his job and neither does the kitchen. All those girls in the pictures stood around having a meeting about what to do about the order, the kitchen staff yelled at them to not talk to me or try to fix any of my problems. The person I was having lunch with was on call and needed to have his schedule open, I waited for an hour just to not get my food. They would only refund me.

This place has gone down hill since I've became an adult. 20 years later and the food is NO longer the pride and joy they once held on to for great food. The chicken strip and fries is a joke. 2 1/2 inch long by 1/2 wide and floppy as a dead fish. Same goes for the fries. Service was great, the food I'll take a pass on and won't be back here ever again, this place reminded me of the housing market. Pay more for alot less now.

My husband and I are from this area and moved to Boise in 2013. We visit rarely but everytime we come to this area we HAVE to get a paul bunyan burger. There is nothing like a paul bunyan burger in our eyes the taste is a very unique amazing flavor that for some reason only they have. We have searched high and low all over Boise for an amazing burger but nothing compares to the holy grail. The Onion rings are real onion layers that are amazing! Hard to find. Paul bunyan just knows what the people want! If you ever come here and want the best burger ever this is the place to go! Now I just have to figure out how to get them to build a location in Boise! 😊

Went thru the drive thru, ordered a large order, and all mt family saw while we waited for our food was a young male that would come into view, glared at us while he had his hands down his pants, blew his nose infront of our window and then handeled cups & straws. The kid was the rudest most disgusting person we could have encountered.....NEVER will we stop here again. Thanks "JAKE" for serving the poorest customer service.