Excellent customer service ! I chatted with what I was guessing was a late teenaged boy and he was QUITE pleasant, engaging and helpful. Two thumbs up for that, which certainly stands out in what generally seems to be a somewhat apathetic workforce ( though not at Culver's).
This team at the Portage, WI location is very pleasant and they work so well together greeting customers, putting together all the orders quickly and with smiles! Thank you for being awesome!
19 minute wait for a cold burger. I’ve eaten at a lot of Culver’s locations but have always had a good to great experience until I visited this location. I ordered a typical burger and value basket and 14 minutes later (based on the time on my receipt), it was brought to me in a tray. I stated that
Great place to eat during the day on week days other than would never recommend. Order is wrong every time I go. Ask for a well done burger and it comes out very pink every time. Don’t get the order right so wait in line for ten more mins to not even be waited on because three employees are just sta
I always love the staff here. I was recently through the drive through early, and all my fries were completely burnt. I did not order them extra crispy, I tried calling and the phone rang for over ten minutes on separate occasions. To add to this I was missing items, all I wanted to do was get the f
Prices are getting higher and higher while the food quality doesn't improve. Employees automatically upcharge to a double unless you correct them to a single. Complete order breakdown where the person taking the order placed an order that was the complete opposite of what I asked for. Then sat and w
Waited in the drive thru over an hour. The guy running the food out was literally running and apologizing to each car. Got home and of course missing something but realized it wasn't on the receipt either. The screen was the person 4 ahead of me so no way to see it . This is becoming the norm for th
Had the Wisconsin pub burger in Wisconsin and the cheese definitely made the experience great. Would order this over and over. Just wish I had room for ice cream after my meal!
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