This is by far the best Dunkin’ Donuts that I have ever visited! They are so efficient, whether you place your order on your phone or if you go into the store. The team that works here is always friendly, smiling and welcoming. I nominate this location for franchise of the year!
The people are generally nice and I like having the convenient location, but they regularly forget things in orders, you wind up waiting at the window, they don’t have things on the menu, and manager is in a different mood each time. Some items have been cold with unmelted cheese…If there were an al
I come through the drive thru a few times a week using the mobile app(which I highly recommend!) and the ladies that work there in the early morning are very nice and they work quickly. they also make the drinks perfectly!
If you want to do their job for them come here. Worst Dunkin I’ve ever experienced.
I go here semi regularly and they do a nice job, in general. Usually order iced tea but once they gave me iced coffee. Have had to learn how to speak their language when ordering iced tea somewhere between unsweetened and half and half (Order unsweet tea with three pumps of liquid sugar). Donuts are
Dirty store… manager flirting with the YOUNG cashier while I’m giving my order. There were piles of dirt on the floor and my order was wrong… No one wearing masks. 7 people working and it took them 15 min to give me two plain bagels. Shocked Nocatee would deal with such a gross place.
This morning the amazing staff talked to my son on the Speakerphone and let him do a fake order. They were so sweet and it made his day! They even give him a sprinkle doughnut and hot chocolate. Thank you to the amazing women this morning!!
I am a few weeks late leaving this review, but I placed an order here for several dozen donuts and coffee for the staff of Starling at Nocatee, and the DD manager was nice enough to give me a discount and donated part of the order as well. In my opinion, this is the kinds of customer service that br
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