Boston Market
2451 N. Federal Hwy - Pompano Beach
Recommended by Sluurpy:
2021
#190 of 284 restaurants in Pompano Beach
Updated on
€€€
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
51/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
📷 Photos (11+)
+3
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Photo 1 / 11
100%
Google Reviews
395
Google reviews
This place is so shady they not only closed over thirty minutes early but they are still marketing on UBER eats as OPEN. I just went to pick up an order here and as you can see it’s on the counter but what you don’t see is the man that is hiding out of sight. I saw him and locked eyes with him as I was parking and when first attempting to go through the drive-through but as he saw me parking he went into the back and hid and refused to come out with me knocking on the door. I called the restaurant about five times and they would not answer the phone and they were still marked as open until 10 PM. I drove all the way over here to do a delivery and I don’t get paid for this useless driving they are scamming people on Uber eats they probably want to take home the order after they see it’s canceled. person The Man working here needs to be fired immediately. He knows what he’s doing by hiding in the back and stealing the UBEr eats order after it is canceled
He obviously saw that I was coming and attempting to come inside and that there is an active Uber eats order on the counter I have no idea why he pretended like he was not there even though we saw each other.
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Google
Boston Market should CLOSE this franchise. It leaves a very sour taste. it isn't clean, the staff if they wait on you is rude. But they never have what you order. I've been there twice on a Friday between 6 and 7, the first time no dark chicken, spinach looked like it was left over from day before. My last time going there
No meatloaf, no dark meat, no sweet potatoes and staff acted like I was bothering them and very rude when I said forget order.
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Google
We ordered lunch for the office last November (11/2021) to celebrate the Thanksgiving holiday. When we picked up the order they didn't have a record that we had placed an order so we had to wait an hour for them to prepare our meal for about 6 people. It was extremely hectic so when one of our team members arrived back at the office with our food, we discovered they forgot the turkey. We had a sides Thanksgiving meal. We contacted the store immediately to let them know so we could get a refund for the missing turkey as we decided not to make the event any worse than it was.
To keep this post as short as possible ... we got the run around after being directed to corporate for a refund. After a few attempts, we by chance reached Idinia who is the area manager for this store when we called the store to let them know corporate was not supporting them. She assured us we would get a full refund for the missing items. However, it is now February and we only received a partial refund and Idinia is ignoring our calls at this point.
This is poor customer service to say the least and we are extremely disappointed by the lack of response to something that should have been a simple refund.
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Google
Friday night at dinner time and we were the only customers. The dining room was empty except for a dozen or so tables. The floor was dirty. Rap music blaring from the speaker above the door. We asked for a few items on the menu … no Turkey until around thanksgiving, no stuffing, No iced tea. “The machine is broken”. Why are they all still on the menu.
We should have left but ordered chicken, mashed potatoes. I also got creamed spinach and my wife had Mac & cheese. The potatoes were cold except for the warm greasy gravy on top. The Mac & cheese very salty. The music too loud. We didn’t finish, tossed away our plates and will never return again. No wonder Boston Markets are closing!
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Google
Boston Market on Federal Pompano Beach. I am so disgusted. First of all you gave me old cilantro rice, I couldn't even chew on it. Secondly my husband ordered gravy with his meatloaf, there was no gravy to be seen.Thirdly NO CORNBREAD. A meal over $20 which my husband and I were both looking forward to, turned out to be the worst meal ever. Never again!!!
🤬🤬🤬
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Google
Chicken was undercooked, sweet potatoes were cold as if they just came out of the refrigerator and the vegetables looked as if they were from the day before. I haven't been to this location for awhile now because I've had previous bad experiences. I thought I'd give it another try and this is definitely the last time I'll be coming here. It's such a shame. They used to be pretty good but they have just been declining.
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Google
Hatian guy very rude will never come back !! Worst experience so far. Guy has to be definitely getting fired also other customers left for his lack of respect toward people. Didn’t want to give me his name
Google
We went to this location at 8pm and they already had the inside locked and shut down and were only allowing drive thru . It's still 2 hours till closing and I like being able to see what I am getting here. It was really frustrating because I'm unable to use the drive thru with my car so I just had to go across the street to pollo.
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Google
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