Firehouse Subs

Recently visited there for the very first time. Staff were patient and helpful. Helped me to figure out what I wanted with some helpful suggestions and personal preferences. Definitely superior to most chain sandwich places, (i.e. Subway, Jimmy John's, Potbelly. Would strongly recommend if you're looking for a hot or cold sub style sandwich. Also like how they are big on supporting First Responders. Great food, great service for a great cause.

Went in to get tmobile tuesday deal which states free medium sub with ANY purchase. When i came up to cashier, she told me to hit the redeem button which starts a timer and THEN she tells me that their owner doesn’t honor the coupon and i had to buy a combo to get the free sub. Basically forced to do it since i already hit the redeem button and wasnt warned in advanced. Used this deal at other location before and they had no problem with me just buying a cookie since the coupon states ANY purchase. Extremely disappointed with owners and cashier trapping me like that but sandwich was okay.

Rose tha manager sucks. She can't take the real feedback of food safety. You can't take money and turn around and take money. #1 foodservice no no. Being clean is top. If u can't handle knowing you did wrong and tell me your over it isn't good customer service. The stores customer service is terrible. They need help getting back on track.

Hands down these are the best subs in Plymouth. The mac & cheese / chili is the best tasting from a restaurant I've ever had. The staff is very friendly & the rewards program is wonderful as it's really easy to use & you get rewarded frequently. The only downside is that I wished they gave larger portions of the mac & cheese / chili as it's too delicious & even a large portion is never enough.