Chipotle Mexican Grill - Plano - Photo album

**** DISAPPOINTED **** **** NOT RECOMMEND **** Please look at the reviews sorted by date. There is a common thread and this store appears to be seriously in need of corporate training and oversight. Our experience on Sunday 5/15/22 was consistent with the numerous complaints regarding wrong

Worst chipotle I’ve ever been to. When I asked for lettuce there was a few chunks of ice that fell into my bowl and the lady kinda laughed and said oh that’s weird and gave me a spoons to pick out the ice. I’d be able to ignore that but then when I filled up my water cup I noticed lots of dirt or ha

DO NOT ORDER TAKEOUT! I’ve ordered takeout from this location multiple times. Every time I’ve ordered: 1. The rice is over cooked or burnt 2. They skimped on the double meat 3. The food tasted old I will never order again. Save yourself the money and time and go to the one slightly South.

Listen, I know that big chains are a hit or miss, but come on! This chipotle is forever running out of items and they have no remorse about it. I as a restaurant manager myself understand the supply chain issue that we all are facing but this store always is missing something. Another note, please c

This was my second location the first lost my online order and was extremely rude to me. So my. Husband and I decided to go to this location for a better experience. Boy was I wrong frost the lady helping me was not understanding my order I had to repeat it four times before she understood. Then we

I normally don’t like to leave bad reviews! The night Shift is horrible, and very unsanitary. I had to ask her to change gloves after touching face and all the counter. The staff look to be chatting with friends and moving at their on paste. I was told that they where out of steak , remind you it wa

Found little plastic parts in our meals😟 it was either from the pico de gallo (most likely), rice, or chicken. Requested a refund via chat but they said someone will contact me. I hope so.

the staff here is exceptional! their attention to detail and friendliness made me feel at home. they were so informative and helped me pick out what meat to get. they even let me sample the pollo asado! the staff here is great and they’re all so handsome. this is definitely the best chipotle locatio