Review Long John Silver's - Plano

Its alright I'd say. If you're hungry, you'll get full. But I realize why I don't order from this chain anymore, and that's for the sheer fact that everything is deep fried. They do have some side items and a couple grilled things, but overall I feel super unhealthy after I eat here. I think it's more of a nostalgic thing that I'm trying to do to cope with my mom's recent passing. They have a shortage on malt vinegar, so be prepared to only have a little. When I ran out, I stopped eating. So a handful of fries were left. Not a big deal I guess, since it was 6.49 for the meal and all I had initially ordered were 3 things, but they just gave me a basket. Nice to know they wanna save us money at least. I'm sure I'll come here again in another 3 or 4 years. We shall see.

The food was okay. But everything else was questionable at best. I ordered to dine in, they prepared it to go. (Lack of attention to service will be a theme here) Their credit card reader is tap and chip capable, but the features are turned off. I ordered an extra piece of fish, had to go back up to remind them. And again for a fork. Didn't get napkins but decided to just wash when I was done rather than bother them again. The floors were very slick with grease and had a visible film. The bathroom looks like it hasn't been cleaned since it was remodeled back in the 80s. And the front door doesn't even have a weather strip, so there's a 1/4 inch gap between the door and frame to let bugs in and air conditioning out. And the "decor" consists of paper posters stuck to the wall with push pins. Won't go back and I advise you to do the same.

Every time I go through the drive thru. My order is ALWAYS incomplete. This particular visit, the person taking my order was giving me an attitude. Not cool. They forget 2 orders of popcorn shrimp. Then had to wait another 8 minutes for a fresh batch. Get home, no hush puppies. The second thing my family loves. Can you imagine the disappointed looks on their face. I come here every 2 to 3 weeks. Each time, had issues with my order. Not coming back to this particular location again.

Friendly and fast service. The food is made to order and served hot just the way it should for fish n chips.

The absolute worst fast food experience ever. The woman taking order instantly rude and unhappy, rushing through order. Place order, pay and receive my order, it’s missing half of it and has a long coarse hair in the middle of my number 10. Her name is Tonya after speaking with another employee I was informed she is a MIT. She was rude when informed about the error, dug in the food to verify the hair and told me my order didn’t come with chicken. I nicely handed the receipt and she stomped off. Stay far away from this location. This woman is unfortunate upset at life I suppose and will do her best to talk condescending and disrespectfully to you.

Visited this locale on March 16th evening. Had not been to a Long John Silver in a long time. Wish there was a closer location. Due to the hour had to go thru the drive thru. The service was great, extremely friendly attentive and welcoming. Food was as expected, good fish and chicken. Took me back to a time growing up when used to order the family size meal. Cashier person also made sure my order was right and waited for me to confirm.

Very grossed out & disappointed. Took my kids here yesterday to drive thru for a snack. Ordered 4 pieces of fish & double order of clams. Clams are their favorite & I don’t usually allow eating in my car but I popped open the box of clams to hand them rite as we were leaving the drive thru only to discover several pieces of very black thick hair wrapped around a cluster of clams. I was in shock whoever put this into the plate didn’t even look at it, you couldn’t miss this clump. I reversed as no one was behind me & showed the worker at drive thru. He said oh ok sorry I’ll make a new one. They made a new batch but there were far less clams that time. I felt like I was being punished for bringing it to their attention. I didn’t want to seem rude or pester them with the fact it didn’t look like a double order so I drive away with my kids sharing what was in the hair free order this time. The fish was nice as always. Just disappointed they didn’t seem very sincere in their apology or even offer to reimburse me. Then given less food really was the last straw. We won’t be back to that location.

The Food Was Hot & Fresh & Tasty!..& I Loved The Cashier That Helped Me & My Sis Out!..Very Helpful & Knowledgeable!..I would Mention His Name But I Been So Busy Since Then..So I Have Forgotten His Name!..My Apologies For That!..But . Overall!..Me & My Family Was Very Satisfied & We Got Food From There Again The Very Next Day!🙂