Wingstop - Plano - Photo album

It's all about the bounce back! We had a big 50 wing family meal that got mixed up and was missing a large fry. The manager was super about it and offered to replace the wings and fries but driving back to their store at that time wasn't an option. Fast forward a week later. They knew exactly the or

I actually love Wingstop, but every time I order from this location one of my items is always missing. This is the second time that it has happened and I just had to take my phone out and leave a review. Guys even if your bags are sealed please open them to make sure all your items from the order ar

Terrible customer service. Not good at listening. They just don't give a dam about manners or respect. Never coming here again and if I were the owner I would train emoyees to care about their job. It doesn't take long or too much energy to be courteous or respectful. Learn some manners.

Ordered offline for delivery and didn’t get all my order. I called and the Manager came to the phone all rude and dry. He refunded me for the count of the missing chicken didn’t apologize or show any concern. He has no customer service skills and needs to be trained. He ended the call by just hangin

Tried to get flats as I always do at every Wingstop over the nation for the past decade and I was told by staff and manager that they don’t do all flat orders. Well that’s a first WINGSTOP! If you want all flats just know they won’t do it! The staff was mean when asked for manager and why that was t

Worst experience ever from wingstop. This place has always been my favorite until tonite. My food normally has no issues however tonite I had a small problem, called to explain & I was hung up on before ever speaking with anyone so I guess that's one way to clear the call cue. Customer service fr

UPDATE.. 22MAY22... This location is GOOD... Staff is very friendly... Management is continuously striving for excellence, but there's a couple of clerks or kitchen helpers that need to catch up and be on the same page... Orders on the receipt are accurate, not matching contents inside bags... I ha

Not sure if i got his name right, Dwayne i think it was. But i just wanted to commend him for his exceptional customer service. He is a true gem for this company. Thank you