Ronny Ong
Hours of operation and of special items like Prime Rib are wildly different here than posted online, and things often run out in store that they don't shut off for online ordering. But service is fairly prompt and polite. I've never been a fan of their chicken and meatloaf, and seasonal items like baked cod were just so-so, but I love their baby back ribs when they have it, much meatier and moist than other places. Plenty of easy parking because this whole shopping center has been dead for years. There's a stop light to make it easy to get out, too, even if you need to turn left, so grabbing a meal here can be very quick and stress-free.
Test 123
I ordered online at this location last night but they were closed for the whole day so didn't get my food but I did get charged. The neon light-up "open" sign is even on but there's a sign on the door saying they're closed.
Would not recommend this location for online orders. Would also like a refund please.
Edit:
Hey Tim I emailed them and they just said to get my refund thru whatever third party app I used to order. But that's been a hassle. Thanks for taking my 16 bucks
Irene Regaspi
Some days, simple rotisserie chicken, mashed potatoes and corn just hits the spot. Friendly service keeps me coming back.
Mary Yoon
Terrible. Ordered direct on Boston Market website for pickup at 5 and had my credit card charged. If there are staffing shortages, emergency, etc - disable your online ordering. Found out after the fact that it looks like we're not the first one.. and we weren't the only ones that got bamboozled. Other cars drove up and we all had the same confusion.
Joz Cash
The chicken was overheated for my son and husbands 3 piece dark. The corn was nowhere near sweet. The only good thing that was going for that meal 04/27/2022, was the cornbread. I prefer BM over all other chicken places, but this location can never seem to get it right.
Lacy Scott
This place was one of my favorite spots until yesterday. We pulled up to the drive thru and there was an awful loud smell! It smelled like dead rotten meat. It was awful! Their back door was wide open so I assume the smell was coming from there. It was so loud I don’t see how the workers were able to take it. Anyways we pulled off. I’m not trying to get food poisoning. I’m going to have to find another one.
Jingling Wang
Prime rib was terrible. I got the end piece of steak. It's overcooked even I requested medium rare. It's tough and chewy. I was not able to cut it. It's a totally waste of $21.99 meal.
Nola Keeton
I haven’t been to a Boston market in a while so I decided to give it a try and I’m glad I did. I went through the drive through and I was helped by this young gentleman, Aidyn. He was very well spoken and helpful and made my experience better. The food was amazing aswell!
Linda Phelps
This is one of the worst BM locations! Most of the employees are surly and care nothing about good customer service. The one who waited on me this week took her sweet time filling my order...and could care less. No eye contact, no thank you, I felt like I was bothering her by placing a standard order. To make matters worse, it was 6:00 pm and they had run out of chicken! Yes, there were plenty cooking...but there was a 25 minute wait to fill chicken orders. This speaks to incompetence. If this was a one-time experience, I wouldn't be writing...but I am disappointed time and again by rude employees, running out of main menu items, and total lack of management. Being in the customer service industry, proper training and planning is sorely lacking here.
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