Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
55/100
Data Completeness
56/100
Verified Dish
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Contact Information
📞
Phone:
+1 972-398-3030
🌐 Website:
https://www.dickeys.com/locations/Texas/Plano/dickeys-preston?utm_source=ExtNet&utm_medium=Yext
📍
Address:
4032 Preston Road, Plano
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews
522
Google reviews
If it had not been for Nicholas this store would have gotten 0 stars. I get an email from dickeys that read about pulled pork sandwich with drink 5.99 or another sandwich with drink 8.99. So I went in to this dickeys & asked about the special & was quickly told No, you have to order online.
So I was ordering online & it said it wouldn't be ready until 6:15. So I'm standing there waiting & there is no one waiting not were they making any orders. They disappeared.
Nickolas comes & ask me if I'm waiting on an order which I replied yes. Then he asked what was the name in the order & goes to make my order.
Nicholas was 5 stars. The rest if everyone was 0!!
As you can see from my pics, the store was empty
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Google
I have found Dickey’s to be quite good for a fast food, BBQ concept. My first time at this location, and was a bit disappointed they slushed my entire meal together on one plate. They guy taking my order was looking down and mumbling, so I figured he was talking into his headset. Nope, he was agitated when I did not answer him. The woman cashing me out was also too busy looking at receipts to bother making eye contact with me.
Anyway, I like my sides in the separate portion cups like most Dickey’s do. And they have no onions, pickles, jalapeños or sauces out like the other locations do. I would have asked the cashier for extra sauce but she gave me the vibe that she did not want to be bothered. Maybe nothing is sitting out because of Covid?? But even that wouldn’t make sense cause there are three bottles of ketchup and one bottle of hot sauce sitting out to share among every table.
I just think this proprietor cuts costs.
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Google
We have reps that order food for us from this location( I am assuming since it's only 5 minutes from my job) but I will never eat Dickey's again. I found a dead roach in my salad and I almost vomited because I didn't see it until after I ate some of the salad. This is the 2nd time this has happened to the staff at my job.
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Google
This is the nicest one I have been too, but I guess it's because of the area. The food was good. I didn't like the chocolate chip cookie. They changed them from before. That's my only complaint.
Google
Pork out platter online coding incorrect. When a customer orders the pork out platter on the online menu it asks you to select your sausage type, the backend system recognizes this option as just the sausage plate and we missed out on the entire pork out platter at several extra dollars - our checkout had pork out platter and our receipt had polish sausage plate, the latter was received but the former was paid for.
Sides very good, food was colder than expected even for take out. Order was immediately ready at pickup time. Will revisit but looking for a local joint in the mean time.
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Google
Took my family here for dinner tonight and everyone was disappointed. Brisket was dry. Sausage was cold. Ice cream was almost inedible. The marinated chicken was good thankfully. This is the third time in a row we’ve been disappointed here.
Google
The food was nasty. We should have known when we pulled into the parking lot and no one was it that food was going to be disgusting and it was. I will never ever ever set foot in a dickeys ever again. Not even if they paid me to
Google
Our bbq (chopped) sandwich was not good. The bun tasted stale and cold. The bbq was very cold. Asked for onion and it was pieces that were so dry we couldn't find enough freshness to eat. Won't be going to this Dickey's again
Google
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