Potbelly Sandwich Shop

I came in during lunch time yesterday and ordered a Turkey Swiss sandwich and golly I have not had a sandwich so damn good in a very long time. I even went back through the line and ordered another to take home. I snagged this picture with my Canon 1DX Mark II and wow you just tell the quality from the 4k photo. Definitely recommend 100x over.

I went here earlier today for my pick up order I placed online. I guess today was some sort of buy one get one free for sandwiches. Staff here did an amazing job keeping up with the amount of orders. The pickup shelf was completely filled with probably 30 or so bags, plus they had more bags being made and a never ending printer printing more orders out. Camden was the guy bagging orders and he made sure everyone's order was made right and followed all of my special requests. He even seemed to be helping the people eating for-here and addressed everyone who came in. Really professional and I'll be back next time!

Filthy place. Floor, tables, fountain area! Gross. Of the 4 team members behind the counter, 1 was actually doing any work. The other 3 were goofing off and laughing. No one came out to clean tables. The bathroom was a spectacular mess. No cleaning done at all. there appeared to be a management meeting going on while we were there. About 8 folks were chatting at a table. One person was reading reviews that customers had sent in. They were laughing. This place has gone in the crapper. The weird thing is...the food tasted great! Go figure. If we would not have been starving, we'd not have stayed. And won't go back due to poor customer service and filth galore!

I honestly NEVER leave reviews. No matter how awful. I run a business myself so I really understand. Especially being short staffed. However this is about the 6th time I’ve had an issue with this place. Never on time. Catering order to get delivered put down the address and all. Exact suite location. They claim they couldn’t find it so just took it back and never let me know. So I paid for $150 catering order to not get delivered 3 hours passed the time I needed it for my own employees. Amongst SO many other problems. Again, I get you might be short staffed. Where isn’t! But man. Do better.