Burger King

Prices on the menu were not what you are charged, specifically their Hershey's Pie; menu clearly states $1.00 the charged price was $2.59. The employee said that they would not honor their listed price and refused to explain why or just simply make it right and honor the posted price. That's all it took to assure that I will never do bussiness with this location again. A simple problem could have been corrected, but they have chose to cost their restaurant future profits.

Got an orginal chicken and normally they come with lettuce and mayo i had got cheese and tomato added and didnt get lettuce on it. Could tell that my food wasnt fresh. When something is fresh its steamy and normally with a chicken sandwich the breading is crucky. Then went inside to ask for the food to be made fresh and the lady told me that all the food was fresh. The fries were lukewarm and they had a rubery texture to them. All i wanted was fresh food and instead the manager argued with me until I had enough and took the food and left.

I have loved every Burger King I have ever visited until this one. I have been extremely unimpressed as a customer myself and as a delivery driver for the past few months. It had been a couple years at least since I had been in this store. Needless to say, the quality of customer service has gone downhill. The management is rude, if they acknowledge you at all. My last meal I ordered myself was not even close to being on the same level as I've experienced in the past elsewhere as well as this location. The bun on my sandwich was cold and dry and the fries were just warm enough to eat if I ate them while driving home. As a delivery driver, last week I entered this location to pick up two meals. One of the meals was already overdue to be delivered when I decided to accept it. Not a single employee acknowledged me or the other delivery driver who were waiting for our delivery orders. We had to keep texting the persons they were ordered by and keep updating them as to why their meals were overdue. The manager was mopping the lobby around the other driver and I and he didn't say a word until the other driver finally asked him. Then he informed us that the drive through had very larger orders that had come in after our delivery orders and they had to go out prior to the orders we were waiting for. All in all, I waited 45 minutes for two orders that were not even medium size orders. I spent 45 minutes apologizing profusely to these people, basically telling them that the restaurant didn'tn care about this subset of customers they have. It was really not a good experience at all. I will certainly, from now on, stay away from this location until I hear there has been a change to their local management and customer service has improved drastically.