Mcdonald's

Food average. Manager & staff super rude! Ordered at kiosk & waited to pay at register for over ten minutes while I held my money out & waited for someone to do the cash register. Manager wised off & said someone will take the cash payment and she couldn’t but nobody ever did. It took over 20 minutes to get an order of hot cakes.. lame as hell

We have been to this McDonald’s a few times. The past three time we came between an hour and a half an hour before they closed. Each of those three times there has been a line of cars waiting to have our orders taken. We waited for 25 minutes last night and when we finally left and drove up to the window to see if they were closed early, the workers were just laughing, talking, and doing dishes and their cleanup routines while they were still supposed to be open. When I tapped on the window to get their attention to see if they were closed they ignored us. We had gotten there at 12:30 last night and online it says that they close at 1 which was “confirmed by the store 11 weeks ago.” Definitely won’t be coming back if this is how you allow employees to act and treat guests.

After this experience, I'm never going back to this location again. I don't know if it's me, but it seems like everytime I come to this location, something ALWAYS goes wrong. This time, after placing a mobile order, some items apparently weren't available in the store. The person on the other end said she take it off and it showed a total and as I was driving to the pick up window, I realized it wasn't the right total. The total they charged me was higher than what was on the mobile app. How can it be higher when they took off items from the order??? After showing the man at window my phone (the original order) he got the "manager" to speak with. After explaining it to her, she insisted that she, or their computer, was right. We went back and forth, went through each item, but still, something was off. What bothered me most was the fact that she didn't even try to offer a solution to the problem. I wasn't asking for an apology, just proper customer service but it just wasn't there. I wasn't about to argue or prolong the situation over $3 so I just simply asked for my food. And to top it off, when I got home, the order was wrong; there were extra ingredients that had to be paid extra that weren't there. This location is just consistently giving THE WORST customer experience.

It seems like this place was renovated recently; the interior is quite modern-looking and attractive. As of recently it seems like it is newly open for indoor dining, which is great! I came here on a weekday afternoon and it wasn't too busy at all; there were also outlets where I could charge my laptop and free wifi, so it was the perfect place to camp out, work, and enjoy an inexpensive coffee. Highly recommend! Also, the staff were all very kind and attentive.

I usually do not have issues at this location but tonight I went at ~10:30pm and it was terrible. The drive-thru was backed up (about 5 cars ahead of me), but I was patient because I figured it's busy and/or they have low staff. When I finally get to the window I wait an additional 5 minutes to pick up my order (total wait time at this point was 20 mins for "fast" food). As I was waiting at the pick up window I realized why the wait was long: the staff was standing around talking and laughing. I don't say anything and keep waiting, which ended with one of the employees informing me that my drink could not be made at that time. A complete waste of 20 minutes and not to have my order fulfilled in the end.