Pizza Hut

First trip back since pandemic, we ate inside. Got our usual, pan dbl pep, dbl cheese and bread sticks. Bread sticks and pizza were hot and fresh, but I think they only did regular pepperoni. If it was double, I wouldn't want to see regular. Still very tasty. It was very clean inside and server checked on us at a distance quite often. Nice time out, and fresh beats delivery any time.

Placed a carry out order at the Pickerington location and chose curb side. Husband stopped to get it after working a 12 hr day. After seeing multiple people going in and out picking up food, he decided to go in to see what the delay was…they gave our pizzas away! And, our wings and breadsticks were sitting above a trash can, beside a sink, for god knows how long. Disgusting!!! Told them to just refund our food total and we’d go somewhere else. Then, in order to cancel/refund the order, they insisted on having me send a picture of my debit card to my husband to show them for proof. I would’ve thought better from this location…wrong!! 🤢

Seriously need to hire more people. I waited 65 minutes for my meal. I watched you guys refund at least 3 people in that time. The pizza was good and the staff members you had were very nice. Shame on you owners get off your derrieres and find some workers. I know prices are going up, but you still need customers to pay those bills.

Looks the same inside as it did when I worked here in 2004. No staff working up front when I arrived. After 5 mins of waiting, it took 3 computer log in attempts and a manager password to hand me food that was prepaid. Needs a deep cleaning, better wings, drive through pick up window. For those working there, I feel you. I took the job because they would pay $.25 more than Donatos.

Placed a curbside order, they said 35 minutes. After 55 minutes I finally walked in.. they had given my 2 pizzas out to someone else and my breadsticks and wings was beside the sink on the counter not even in the warmer. They said they could remake it but another 20 minute wait.. I opted out of that and the staff was completely clueless on how to refund my 50.35… they had to call a manager at home will never order from them again..

Very busy Friday night, girl behind the counter was clueless. The manager was excellent. Pan pizza was great, bread sticks were lacking the seasonings even though I asked for extra. I was contacted by Pizza Hut after leaving a 3 star review a review like they were concerned once. I explained things that were wrong with the order and what they could do to make it right and they never responded back ever responded back I tried a second time with still no response. Don't act like you care in public then ignore emails that you requested.

Waited hours for an order that NEVER came. When I called I was told by a worker that there was a mixup with drivers or DoorDash or something like that and that my order would likely not be coming. I was then told that the manager was too busy to talk but she would maybe call me back to process a refund…. They didn’t even call to notify us that our order wouldn’t be coming. Ridiculous