Baskin-robbins
60 E Washington St - Petaluma
€€€
Verified Dish
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Delivery
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Takeout
🍽️
Dine-in
♿
Wheelchair accessible
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (9)
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Google Reviews (10)
I'm happy to say that recently I've had 2 very good experiences at the Petaluma Baskin-Robbins. A few years ago I ordered 2 very special ice cream cakes for a family reunion.The person wrote
my order down & I had the receipt. I had prepaid about $60 for the 2. Got there for pick up but they had no record of it. They then looked at the order book & found my order but they said the cakes probably hadn't come in yet. I asked for the manager's contact info. The young kids behind the counter said they didn't know him & he only came in every 3 months. It went downhill from there.
I think it must have a new owner or manager now. Much better. I might even order a special cake just to see what happens.
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It's B&R...how can you go wrong...good ice cream... prices are still reasonable...the staff are all HS kids so be nice when they are slammed!!
Google
The girls were busy as hell but they noted who came in and the order they entered. I gave them a 4 because the ice cream I wanted wasn't in from corporate yet, but was listed as available in Nov. Not their fault, but I was disappointed. Oh well, I think I'll survive.
Google
Love it nice ppl there nice workers who help and give you what you want it's amazing 👏
Google
I like ice cream and I love Baskin-Robbins. Sam the owner does a great job and really cares about her clients and what they want.
Google
Great service great food. I've been going there my entire life.
Google
Great quick service Ice cream was great and awesome deal on tuesday afternoons 5-10 sundays 2.99
Google
We stopped by to pick up vanilla and Rainbow sherbet (a staple for us). It was 10am and the lovely woman let us in and was more that happy to fill our order. I was so pleasantly surprised by her actions. 3 cheers for the new owners! A few times in the past they weren’t even open at 11am. Called the property Manager 3 times.
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It's was good 31 flavors never disappoints. It's been the same since I was a kid
Google
Great service and always with a smile. The new owner is very serious about listening to her customers and giving them the best experience she can. Love the new updated interior and outside umbrellas.
Google
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