Freebirds World Burrito

As a frequent visitor of Chipotle for the last eight years, I finally decided to give FreeBirds a try. I was impressed. I have always heard mixed reviews on this chain. Some love it, some hate it. This location in particular wasn’t bad at all. It was slow and I was the only customer in the building. The girls running the place didn’t let that change their level of customer service. They answered all my questions and had very thorough knowledge on the menu. I’m not sure if the queso is made in house, but it was a little salty. Still good. The only downside was the beverage station. I managed a restaurant for about two and a half years, and the most overlooked piece of equipment in every food establishment I’ve visited is always the beverage station. You can see the black grime in the drip tray and the machine seems to be in need of service from Coca-Cola. Just a little bit of scrubbing and a tune up is all it needs. Other than that, the store was really clean and oraganozed. I had a very pleasant experience!

The classic Freebirds vibe, but I did notice that the food wasn’t as fresh as some other locations. The chicken and rice were cold, and the lettuce was soggy. Not terrible, but not the best experience I’ve had at a Freebirds before. For the price it’s a great quick bite, but to be honest I don’t plan to come back to this specific location. It could have been bad timing or an off day, but it certainly was not the quality and freshness I would have expected. Staff was kind and helpful though! Always great people working here!!

I hardly get to take a picture of the food before it’s all gone. Tried almost everything on the menu, but the burritos are the way to go. Staff is friendly, efficient and quick. Restrooms are clean. I’m not always a big fan of Mexican chains, only because I feel most places compromise on flavor, but that’s not the case here.