Baskin-robbins

I always order a medium iced coffee and a chicken sandwich on a bagel. My sandwhich was okay this time ... definitely not the best quality Ive had from DD.. but it was okay. My bf's sandwhich on the other hand was horrible. They just threw some small piece of chicken patty that was 1/4 size of my patty on his. When I went in to ask for a new sandwhich. The employee just threw on this old dry crusty dark stale looking patty on the same bagel and didnt even take off the small patty. She just threw it on there and handed it to me. The color difference was horrendously extreme. I was so appalled that she thought it was okay to serve something like that. The GM who gave me my return was unapologetic. She really didnt even seem to care that it happened. The employee behind the counter was rude and absolutely unprofessional. I have contacted corporate and nothing has been done so now I figured I'd write this review because of my disappointment on how this was handled. Terrible quality and terrible customer service. Thank goodness Wawa is around. Coffee and I can get breakfast sandwhiches

Been two times now at 8 and 830 or so... came in tonight it’s my husband birthday all he wanted was a scoop of mint chocolate chip. I wanted a brownie sundae which it says they have, but they don’t serve brownies, then I asked about the cookie sundae they don’t have cookies either, then said okay I’ll have a scoop of mint chocolate chip and cookie dough, didn’t have either flavor. Same thing happened the last time. The girl said for as long as I’ve worked here we’ve never had brownies or cookies yet they’re on the menu. Someone needs to undercover boss the hell out of this place and shut it down and fire everyone and reopen.

The service of this place is horrible. We went at 10:30pm and greeted the employee twice with no response. Then asked if they were closed as the employer seemed upset we were there so late, he replied " no, but we are about to close". What type of response is that? Then I check the schedule and they close at 11pm so we were there 30 min before. Definitely not going back.

I have tried this place a few times to give them another chance. I have nothing but disgust for these workers. I work in customer service and would be embarrassed to work here. Experience #1- was the girl and another co worker were arguing about the co worker clocking in and not working. She gave him attitude while handing me my drink. Had really long nails on and didn’t even say hi to me. Experience #2- we started ordering 2 apple fritter and 5 donuts. Girl interupted and said are you ordering 1/2 dozen donuts or 1 dozen? We didn’t want either and she mentioned we just started rambling off donuts. This place is the closest to our house yet we prefer going to Main Street now. 0 stars if I could!