Subway

Whoever owns this particular subway needs to give the gentleman who worked on the night of the 15th of a July 2021 a raise! First of all, he was the only one working and the restaurant was clean, the shelves were fully stocked with crisps and there wasn’t a piece of food anywhere on the prepping area. We didn’t wait long at all to get our sandwiches and we were in and out in no time! Exceptional customer service!

I like Subway, I do. And I may even give this one another try. But when I order online a BLT salad and drive to pick it up only to find on my return a plastic container with shredded cheese and some warmed up bacon, well, the thought ran through my mind that I'd been pranked. Ha, ha. But I drove my 'salad' back up there, and after waiting for the sole worker to finish two people before me (I can't tell you how many 'I'm sorry' responses I heard from him to them), I finally asked him what exactly was this that I was holding. He looked at my receipt and said, "A BLT salad." I said, 'What's the key word here?" His response was, 'You didn't have 'lettuce' clicked, so I didn't know if you wanted it or not.' (Whaaat?) I said, 'You have my phone number right here if you were that confused.' His reply was that he gets an online order every three minutes and he doesn't have time to call on a questionable order, though he had no problem charging me full price for a 'salad' that consisted of bacon and cheese. I know. Let's blame COVID. Owner/manager, I'm not the first person to complain about the accuracy at this Subway, Please take some responsibility for the running of it or you will find yourself selling less and less. There's a Subway around nearly every corner. Don't lose yours.

Placed an order on line. There was no where to put the gate code in so I called the store to give it to them. The employee that answered was completely incompetent and kept saying that a gate code was irrelevant because I had to come in and get it. I told him four different times it was being delivered that I paid a delivery fee for it to be delivered. He just kept on saying we don’t do that. Train your employees to know what the hell they are doing.