Panera Bread

Very nice restaurant. It was clean and the food was prepared at the right temperature and with care. Customer service was top and best of all the food was delicious. There was inside and outside seating. The outside seating was also covered. I think the management has hit a homer in with this location. Nice job Panera!

I saw something today which I never see at Panera, but I hope to see more of. The guy in the picture brought two books. I'm going to start bringing more books myself to Panera. My best friend here is named Kathy. She could be called the head of public relations or the captain of the counter. An amazing friendly woman. I'm always happy when I see her.

This has to be the worst Panera I have ever gone to. Let’s start with today. I went to this particular location on my lunch break excited to order a “two for two”. As I wanted there for someone to come to the register another lady walks into the establishment and starts edging towards the from the looking at the menu. Tristan trista I cannot remember how to spell her name but she came to the front dried her hands and signed onto the register closest to where they complete your food order. She then proceeds to take the lady’s order doesn’t even acknowledge my existence and I began to state I was in line first. There was a look of disgust on her face as proceed to explain myself and she just ignored me. She is very unprofessional and treated me like my money meant nothing to their establishment. This is not the first time this has happened. A young lady that wears two ponytails did the same thing as well that another worker there had to take my order and a customer standing there was upset as well. The other day I order 3 bags of chips and the gentleman stated she only charged you for 2. Please understand I do not mind paying for what I asked for, but I will no longer put my hardworking money into an establishment that does not value ALL of their customers. Also I asked the same lady who happens to be a manager for corporates number and she refused she told me I can go online after the lady at the register asked her for me. She said it with such attitude you would think she was the one who was treated like she was not standing there as a paying customer.

Yeah, food is fine, but the last 3 times I've placed a pickup order its been wrong. Greek salad with avocado? They forget the avocado and remove the feta -- twice! Half tuna salad sandwich with cheese? Cheese added, but no tuna salad! How do you forget the main ingredient on the darn order? And I'm not driving back the 15 minutes AGAIN. Just poor work ethic? Not enough staff? Who knows. Just go to the Bolay or the Jersey Mike's down the road. Never have issues with online ordering from them.