Jack In The Box

My experience here was great, the food was delicious, I appreciate every moment of it. The worker we’re really nice and excellent. I feel really bad for the workers, they had experience a customer who was so rude, he yelled and cussed them out. That customer had no right to be that disrespectful to the workers. They are doing their best at their job. I want the workers to know that you deserve better then that. Workers should never be blamed for doing their best. Don’t let negativity affect you. Keep up the great work!!!

If I get a response from management I'll change this to a 5. It's a hit or miss at this spot but it seems as though management knows. Let's be real, anybody working at these jobs are just there to do the hours etc. But you still gotta come right and give the customer what he or she wants and get them out of there in a timely manner. I usually struggle trying to get the order taker to take a simple order and the interactions here are usually way below par. They change workers by the week it seems and so if my next visit goes well then I'll gladly come back and change this👍

No ice cream to make milkshakes. And after I made my order for a combo they reveal they have no fries. So they wanted me to pay for a combo even though I was getting no fries. What a mess I’m out of here this is the second Jack-in-the-Box That doesn’t have milkshakes tonight. The local franchisee here is dropping the ball. And I hope that Corporate reads this.

I'm just wondering if this location is open 24 hours doesn't affect the company of this franchise or owner at not having milkshake every night after 8 is not the first time every time I go after 8 they don't have shakes cuz they cleaned it and they don't want to make it dirty well wash the machine again Or just don't advertise milkshake at night on your MENU HELLO YES IS JUST THIS LOCATION Next time I'll just do my trip to Victoria LOCATION.

Went through drive thru ordered a platter just the platter with bacon and sausage, and 2 #23 with light cheese sauce they ask what kind of drinks I said oj hey asked for both I said no can I get a vanilla ice coffee, they asked me back on for both I repeat no a oj and an ice coffee, they ask me so you only want one #23? Really? Now I’m repeating for now a third time a number #23 with a oj and another #23 with a vanilla ice coffee, they didn’t even ask if I was done ordering and immediately just gave me the total. How do they know if I was done or not. I get to the window the lady cashing out seemed annoyed and like she didn’t want to be there repeated the order luckily everything was correct, I pay grab the food and drinks get home, the platter has no sausage or bacon, the burritos one had no sauce and the other had extra sauce. I was so annoyed at this point I didn’t even bother to go back. If I had to repeat myself three times there god forbid if I went back and tried to have them fix it. Do they not listen to customers and what they say and are they not reading the orders on special requests. I understand it’s fast food but the accuracy is horrible and /or the staff they have don’t understand English or know how to read it. Every time I go it seems like it’s something with my order that’s not right. I had to stop getting one of my favorite drinks cause they don’t make it right. I usually order the large ice coffee mocha they don’t even stir it so when you get it all the chocolate syrup is at the bottom last time I asked if they can stir it they gave me attitude and had the nerve to ask why I can’t do it myself. It’s not that I can’t do it myself but that’s your job your getting paid to do it if you don’t want to do your job then don’t be there.