I ordered on the app at 12:02 I received a message that said it would be done at 12:22. At 12:22 I received a message that said it would be a little late. At 12:36 I asked Brianna the general manager what happened to my order she said it just showed up on her screen. She said it would be another 15
We had an excellent experience at this Panera! They went the extra mile to make sure I had everything I needed and even gave me some extra bread when I realized I hadn't made the right choice when placing my order. Ariel (the manager I think?) was super friendly and helpful - want to give her extra
By far, the WORST customer service and management I have encountered.....consistently.
Everyone has their own experiences, and I get that, but before this post I have given this establishment numerous visits to right previous wrongs or "redeem themselves", bc I do enjoy some of their food. That bei
I didn't want to give this place 1 star. I am a delivery driver, my waits are ridiculously long. 45min to an hour everytime. The employees along with the manager was absolutely rude. The language they speak loud enough where the customers can hear is unacceptable! If I didn't have to go there for pi
Great service from the front end, but the order was not prepared correctly. Received bacon on a sandwich I had requested no bacon. The order was also missing the baked item I had purchased. My name was not called when the order was ready despite providing a nickname. Terrible experience, wouldn't re
Over an hour in the drive thru. Order was wrong when I did get it. I looked in window when picking up my order and 5 of 7 workers were just standing around. Worst service I've ever experienced. Never again!! I'd give it a minus 5 if I could.
I wanna just warn everyone to not order the new Teriyaki Chicken & Broccoli bowl. It is definitely not worth $10.79 for what I received. I called to complain because I thought it must’ve not been made correctly. The manager told me that those are all made up in the morning, all they do is throw some
Expect to be in drive thru for 45+ minutes anytime you arrive.
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