Pollo Tropical
7643 W. Colonial Drive - Orlando
€€€
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (10+)
+2
more photos
more photos
Photo 1 / 10
100%
Google Reviews (10)
Order was taken by Sharon and she had great customer service. Luis prepared my order fresh and delivered it with a smile. Great staff & great food!
Google
Great employees. Very friendly and efficient. Restaurant is also very clean.
Google
We just left the drive through and every staff member was so nice and accommodating! From the man who took our order outside in the drive through to the woman at the window, they were all nice and quick! Thank you guys!
Google
We placed a catering order for 25 people. The managers were professional and very helpful. We were impressed at how the food was packed and the generous amount of food we received. Most importantly the food was fresh and it was delicious. We will definitely be using their service again and will recommend them to others.
Read more
Google
I love it because it's so close to Caribbean food.
Google
Alexis was so sweet & helpful through the Drive-Thru. She suggested a Cuban Sandwich for me which I never tried…& I have been wanting to try something new…but never did. I guess the drive thru was down due to hurricane.
Google
Elio the store manager of the Ocoee location went above and beyond to help me place a catering order, his customer service is exceptional! Thank you so much Elio!!
Google
Always have excellent service an the food is just as great. Charles to name had over the top positive vibe an attitude, all the employees should be praised.
Google
I give a four stars this time because the food was great, I wasn't missing any items, and the customer service was pretty good. The guava BBQ & pineapple rum sauce are my go toos! The food is sooo good.
Google
In orlando for 2 months now eating fast food like nobody's business and so I'm getting tired of the same old stuff. I bump into this place and it brought me back home. The food was delicious, staff was extremely polite and I even took food back to our room for later. Employee Tatiana was the best, she's a keeper. 😉 Thank you!
Read more
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Another Broken Egg Cafe | 80% | 4.3/5 | 4.5/5 | 1,328 |
| UNO Pizzeria & Grill | 81% | 4.3/5 | 4.0/5 | 10,292 |
| Tim's Wine Market | 92% | 4.7/5 | 4.0/5 | 72 |
| Wild Bean Cafe | 70% | - | - | 0 |
| Zaza Cuban Comfort Food | 84% | 4.5/5 | 4.5/5 | 3,541 |
| Outback Steakhouse | 76% | 4.2/5 | 3.5/5 | 1,832 |