Firehouse Subs

Went out for dinner tonight and just wanted to say that Alixandra I believe her name was is an amazing employee!! She was so polite and had fantastic customer service all while training someone. Love the example she set, hope to see her around more often as she went above and beyond with being so kind and attentive. I also want to say the food was cooked/made great tonight as well.

I am not going to give a bad review based off of my preferences but you really need to stop with the honey everything. My work has ordered it a few times, with half of the people refusing to eat it because of your "sweet meat". We don't even say Firehouse anymore. When someone asks what we are having for lunch we just say "Sweet Meat". Please add some none honey options to your menu. I never went back once I realized it was honey everything but the sandwiches look amazing.

I like the sizes of sandwiches they offer. The bread actually fills you up, it's soft but dense in the middle with a nice crust on the outside. They put plenty of meats on it. The meatballs and brisket are delicious. I love that they have the freestyle machine with Barq's cream soda. The potato soup is some of the best from a fast food/restaurant type place, except there's a bit too much black pepper for me but I still get it every time, sometimes I go just for that soup. They've messed up once and we're very apologetic and remade it with no problem.