Verified Dish
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🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (11+)
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Photo 1 / 11
100%
Google Reviews (10)
Never had a bad, Sub yet
Google
The hook and ladder is the best! Friendly staff, clean dining area.
Google
Just left Firehouse Ocoee. The young lady that took my order over the phone was kind and sweet. Got there and was greeted with smiles and kindness. Thank you I needed it. Keep up the good work. You never know when someone is going through and what your smile and kindness can do for them. Thank you Thank you Thank you
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Google
Had a great sub me and my wife had great customer service would highly recommend.
Google
Never had a bad customer service experience
Google
Came here with my mother and sister and we really like the customer service and the subs are great!
10/10 on the customer service alone . The employees here really go out of their way to make sure you are satisfied and everyone gets along which you rarely see in establishments .
Google
Akeelah!! Akeelah!! She gave me the BEST!! customer service i have ever had! She deserves a raise!! And promotion! She deserves recognition!! She deserves flowers for the kindness she showed me & my niece yesterday! Never knew they had hats for kids in all my years going there. I wish i could afford to do more than leave a review, this the least of what she deserves, i am greatly appreciative of her generosity and kindness. Thank you Akeelah!!
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Google
Lovely Firehouse Subs. The employees an atmosphere is super nice, the restaurant is clean and inviting. Also top notch bathroom service, very well maintained and stocked. Also food was super yummy, and hot n fresh upon receiving. Furthermore, I'd fully recommend this Firehouse, so if your stopping by grab a sub an maybe a yummy chocolate chip cookie on your way out.
PROS: Polite employees that are willing to go above an beyond, recommend specials and just all round lovely establishment. Very clean an maintained, also windows were sparkling clean, along with floor and surfaces. Food was prepped excellent, an order for group correct.
CONS: none upon this present visit
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Google
I love Firehouse Subs, so good. Today, Rose took my order on the phone (possibly the first time ever I was not put on hold to place my order). She was kind, polite and has a lovely voice. I was lucky to meet her in person as she also cashed me out in store. Rose took the time to make sure I had everything I ordered and is the most pleasant person I’ve meet in a faster food establishment in a really long time. Thank you Rose for the excellent service, I wish all employees were as kind and efficient as you.
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Google
This is one of my favorite locations to visit customer service and management is beyond five stars my subs are always fresh the location is always busy but never busy enough to have my food on time.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| MIWA HIBACHI & SUSHI EXPRESS | 84% | 4.2/5 | 4.5/5 | 429 |
| Sarku Japan | 89% | 4.4/5 | 4.5/5 | 277 |
| Subway | 82% | 4.0/5 | 4.5/5 | 165 |
| Burger King | 70% | 2.9/5 | 3.0/5 | 1,156 |
| Sobik's Subs | 76% | 3.8/5 | 3.5/5 | 342 |
| McDonald's | 70% | 3.2/5 | 3.0/5 | 3,897 |
