Sluurpy > Restaurants in Oakland > The Bento House

Review The Bento House - Oakland

Anthony Dominguez
Horrible customer service over the phone. Hung up on me without confirming the I was done with my order. Then did it again a second time! Definitely wasn’t talking their ear off, less than 45 seconds between the two calls. I’ll spend my money somewhere else
Jay Price
I enjoy eating here here for many years. People and service is always on point. The pork belly is so so delicious. Many other items they offer are good to. Thank me later. Enjoy.
Larry Marks
Mediocre food. I wasn't at all impressed. I took 35 dollars of take out. The woman working flat out refused to give me a plastic spoon. I told her I was walking and could I have a double bag to make it safer to carry my food. She refused to give me a second cheap super thin plastic bag. I hope saving 1/4 of a cent was worth this bad review and my never patronizing her business again. I almost forgot to add she gave me cans of coke not Diet Coke which I can't drink. Never again.
Zhihui Hu
Food was decent. Smaller portions. Service was very lacking. The waitress never brought us any water nor asked if we needed anything once our order was placed. Tried numerous times to get her attention but did not come over once during our meal. I think she was probably also preparing the meals but not an excuse for the poor service. Oh, there were also flies flying in the air. At the end of our meal, she didn’t bring us our bill and also overcharged me for their special. When confronted, she offered to pay me the cash difference and tried again to stiff me by offering less than the actual difference. I told her to keep the cash, didn’t leave a tip. Probably never going to eat there again.
Nyisha Young
My partner and I, along with two of our friends just came from the Bento House. Our service was terrible, the waitress kept insisting that we ordered without the two other people arriving. Once the two other people showed up we ordered our food. Our friends were able to have their food arrived and we waited for ours. Our food arrived and there was a hair on plate and I addressed it, she picked up the hair, threw it on the floor and said "no that's your hair". As we simply said "ma'am this is your hair you literally took it off and saw it, why don't you just take it back?" She said, "no that's your hair, stop".. the point of this story is that we almost had the cops called on us because we did not eat the food, so we did not see why we should have paid for it. There are no cameras inside, only outside, so they can basically get away with whatever they want. I do not recommend going here.
Marisa Silva
Visited this week for takeout. Staff was super friendly and took great care to ensure there was no contact between us during the ordering and payment process. Food was great! I got the Bi Bim Bap which was very good and the prices aren't too bad either!
Kareem Carter
Ive been here for lunch twice. I'd recommend you beat the lunch crowd by arriving btwn 11a - 11:30a. Otherwise it can get pretty crowded. I'd recommend the chicken bento over the salmon. The chicken is delicious. The service is very friendly too.
Eric Dunn
Okay, the food was slightly better than average, however, when you put gyoza on the menu as an appetizer, but deliver it 10 minutes after and it's not an appetizer but dessert.
Alfredo Arancini Arroz Negro Bagels Baguette Baked Ziti Bass Beef Bento (Lunch Box) Bibimbap Bolognese Bread Pudding Breakfast Sandwich Burger Burrito Cakes Calamares Calamari Catfish Caviar Ceviche Cheeseburger Cheesecake Cheesecakes Cheesesteak Chicken And Waffles Chicken Parmesan Chicken Sandwich Chicken Wings Chili Chow Mein Chowder Cioppino Clam Chowder Clams Club Sandwich Cobb Salad Cod Confit Corned Beef Crab Crab Cake Crab Legs Crab Soup Crawfish Crepes Croque Monsieur Croquettes Cupcakes Curry Deep dish pizza Dim Sum Donuts Duck Duck Confit Dumplings Eclairs Eggplant Eggs Benedict Escalope Etouffee Fajitas Falafel Fideuà Filet Mignon Fish Fish & Chips Fish Sandwich Fish Soup Fish Taco French Fries French Toast Fried shrimp Gelato Grilled cheese Gyros Haddock Halibut Hamburgers Hanger steak Hummus Ice Cream Juice & Smoothies Kabobs Kale Salad Key lime pie Korean Fried Chicken Lasagne Lobster Lobster Roll Mac and cheese Meatballs Meatloaf Moussaka Mussels Nachos New York Style Pizza Noodle Octopus Omelette Osso Buco Oyster Pad Thai Paella Pancakes Pasta Pastrami Sandwich Patatas Bravas Pho Polenta Pork Loin Poutine Prawns Pretzel Prosciutto Queso Quiche Ramen Red Curry Ribs Risotto Roe Salad Salmon Sandwiches Scallops Schnitzel Seafood Platters Shrimp Shrimp and Grits Swordfish Tacos Tagliatelle Tapas Tater tots Tempura Tikka Masala Tiramisu Toasts Tonkatsu Torte Tortellini Tortelloni Tortillas Tuna Udon & Soba (Wheat & Buckwheat Noodle) Unagi & Dojo (Eel & Soil) Waffles Waffles & Crepes Wings
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