Review Locol - Oakland

I’m from New York and used to love standing in line in the freezing cold on 53rd and 6th avenue because the food was totally worth it. You could get a great portion of delicious food for $6/7 at the time. As for Oakland PA I have to say that though I was quite excited to see a Halal guys opening here….the feel of the food just doesn’t give me the same feeling. I hope I’m time they get the formula right. The portions are underwhelming for the $12 price point.

So I'm not sure if it's just this Halal Guys ot if it's this stores managment but the portion control is a little out if hand, and leave the viewable work space kinda pointless. I've had times where I would ask for more Rice/Vegi or Meat ( never all at once ) to better fill a bowl, or because I actually want more food. I don't mind paying more at all, as long as the additional charge equals the added portion. Otherwise food alone it's like all Halal Guys it's not bad.

Very unprofessional staff. They close down the place at 10 sometimes at 9 (closing hour listed on google is 1am) while they are still inside. Last time I was there the server told me she is too tired to cook new rice and I should either place an order without rice or “move along”.

Gone are the good old days when you could get a small chicken platter around the $11 price mark. Now it seems like every time I walk in, there has been a price hike. I have seen prices increase from $9.99 to $12.99, and now it's $14.60 for a small chicken plate ($15.99 if you go for the spicy chicken – comes to $17+ with taxes). Jalapeños used to be free, which now cost an extra $0.50. The quantities are getting smaller as well. I get we have inflation but these prices seem ridiculous.

The food is nicely flavoured but probably better earlier in the day. The rice was hard as was the chicken. The staff were nice and friendly but they also made no effort to clean the tables every single table was dirty except the one 2 person in front of the display. It wasn't busy at all no other diners inside. A bit disappointing

The night staff manager needs a promotion she goes above and beyond and is always level headed even when customers are rude to her. Food made to order always hot delicious

I am really disappointed in the service and quality of food. This is my 3rd time coming here. And you know what they say 3rd time a charm. Wrong it wasn't a charm. The thing that's makes me upset is. I came from all the way in Pittsburg. Via Bart and bus to get to you guys. First off I been fasting for Ramadan. And for treat for me and my husband I decided to go get some halal guys. It's takes over about a hour and a half to get there. But it was well worth it the first 2 times I went there. The person that came to take and make my order was playing on his phone but untill he put the gloves on. I understand y'all not busy. But put your phone down and greet the customer. When the guy was making our food I try to engage in conversation. To me happy worker making your food means better energy around the food. He didn't seem friendly at all. When is asked for more rice, he was like I going to have to charge you a $1 for it. First off the salad didn't look to good to start with. It had lot white hard pieces in it. And I would toss it out. Leaving less salad. So I rather have more rice then some nasty salad. So when he said he have to charge I was like can you just take some salad out. I was asking for a hella lot more rice. I got to big platters. A combo and beef one. It seems like he was just being skimpy on the portions. Except for the salad part. So I ask for little more beef. He just seems like not nice person when I asked for little more beef. When it was time to check bout. I remembered I had a coupon for free fries with my next purchase of a entree. Well it turn out that's expired 2 days prior. I didn't know that's till I checked my email. I asked to speak to the manager to see if they can honor the fries from me giving feedback the last visit. He said he was the manager and he do it this time and how most places wouldn't do that. First off most places don't make you wait fours hours after doing their survey to get item or discount. If I knew it take 4 hours. I would never done the survey. It takes almost that amount of time to go there and come home. So after dealing with not so friendly person and to find out he was the manager. Kinda just rub me the wrong way. Yes it was nice he honored it but lose the attitude. And to top it off. He didn't even bother to give us out pitta bread. In the end didn't even eat the salad it didn't taste fresh.. I am not sure no come. Back here.

This is the nastyest food ive ever eaten. Sorry excuse for gyros. Look at the chicken. Its boiled chicken with 2 pepper flakes. So disgusting.. . To add to the insult, the manager was so rude and unprofessional and she tried to tell me that the chicken was grilled. She insisted that the chicken was grilled to the very last second and told me that she will refund me if she feels like it. Terrible customer service, terrible food.