Review Mcdonald's - North Las Vegas

This McDonald's is the worst.  The wait in the drive thru was seriously long. So when I get my food home I had a raw quarter pounder.  For as long as the wait was my food should have been cooked completely. Can you please tell me why the ice cream machine hasn't been fixed in years??? Anytime I got to this location and order ice cream I always get told the machine is broken. My friend was the one who first told me that they always say that and I didn't believe her, how can McDonald's not have ice cream and sure enough when I have gone and asked they say the same thing.

Came in on the morning of February 17th, around 9 AM. Two of your employees were not wearing their masks properly for the entire time I was there. Both of them basically had it by their mouths. Are you kidding me? You’re literally in a Walmart, with most likely hundreds of people who pass by McDonald’s and two of your employees can’t wear their masks properly? Food is always decent here, but fix the mask- We’re in the middle of the pandemic.

My order was wrong again. The apple pie was so old it's empty because the filling dried up under the heat lamp, again. The tomato on my burger tasted spoiled.

The management team at this this store is the best! I had an issue with my order, they fixed it with no problem plus said sorry and gave me a free drink of my choice. Very happy with the problem solving, nothing beats a cold drink in this burning weather

No need to buy a milkshake from McDonald's. They want you to take it home and mix it yourself. McDonald's is useless

Went in twice, once to get an iced coffee, second time to get a sweet tea. They were busy, it took some time,I understand that and that's not my problem. My problem is when they finally brought out the sweet tea that they made, it was like they forgot to put tea in there. Just warm water and sugar (which tasted like Splenda, eww). The guy said that's normal he just needed to change the bag but to taste it it was fine. It was clear sugar water bro. I threw my cup in the trash, told them to keep my $1.08 and left. Frustrated me enough and I'm never returning. *edit* also ya'll got ants. Found some crawling on my arm while I was leaning against the booth for tea. Fix that please.

Every employee was wearing a mask, gloves, handling the flow of customers in a timely manner. The team that was working around 128 on 05/04 was very friendly and helpful towards my complicated, long order. The head manager must do a great job on training, every employee - yes maam, thank you, my pleasure, they even said thank you for coming to mc donalds...i have never heard that before ! I will come back to this store when I shop at walmart. Great service and hot food

Same as any other McDonald's, or fast food restaurant these days. Slow service. Mediocre food. Sometimes you get lucky n get warm food. Sometimes it's partially of what you ordered. Make sure you check your order fully. Not just looking in the bag, but actually unwrapping your food to make sure it is correct n edible. The manager was Hispanic n seemed to know very little English. She couldn't even understand me asking a question about a menu item. After about 5 minutes, another employee came over n answered my question no problem n took my order. Watch what is going on behind the scenes tho. Have seen some very disgusting behavior where hands needed washing n wasn't done n was touching the food. Not just this location or restaurant. Just total lack of concern for what others are putting into there mouth after you knew hand washing was needed. So ya...Same shyt as always.