Reviews Cuzino's Family Kitchen

Cuzino's Family Kitchen is a nice little Italian restaurant. Small, cozy. You order at the counter, but if you're eating in, they'll bring your order to your table. I had an eggplant parmesan sub. It was delicious and quite substantial. Half a sub would have been enough. The chairs were comfortable. The flatware was plastic. I enjoyed my lunch. There was plenty of free parking. I recommend Cuzino's.

My son loves the tortellini de la mama, and my husband and I love the cuzinos trio. There was a mistake made with our trio order today. A simple phone call to the store was answered by lovely staff members (phone order staff and on site manager, I believe her name may have been Mallory) who offered to re-send the order. We had our share of our other platter so opted for a partial refund instead. Shortly after, I received a call that they opted to credit my whole order (after the manager took the extra step to discuss the issue with the location owner) as well as send a gift card to my house! They noted they had new staff members who were still getting acclimated, which is completely understandable considering the job market with all the complications COVID has brought with it. Long story short, always a great experience with this store (and the elkton one that I called accidentally!). They went above and beyond with their customer service to ensure we were happy. We’ll be ordering our favorites again soon 🙂 As a reminder to all reviewers/customers: Please be kind to those in the service industry - it can often be a thankless job and a little kindness, empathy, please and thank you’s can go a long way.