Kim's Donuts

Today was my first time at Kim’s Donuts and unfortunately I will NOT be returning. At only 8:30 am they where out of most donuts including the common simple glazed donuts. The lady in front of me asked for a dozen assorted donuts and because Kim’s was out of the regular glazed donuts she gave her the glazed twists. Never mentioning the extra charge for it. She then began to take my order which was only a sausage cheese kolache, chocolate milk and a coffee. After realizing she never finished the Ladies order in front of me she had to jump back to her adding two small donuts to a bag. When we get up to pay she tells the lady in front of me there is no such thing as assorted dozen donuts although it is on their menu and that she will have to charge her for each donut she got including the two glazed twists she add all on her own. When the lady asked her to explain why their menu says they have it but she’s getting charged $15 for a dozen donuts and some of my order because she messed up on who’s was who’s. She then began to yell at both the lady in front of me as well as myself. Telling us to just pay for it now and continuing to say there is no assorted donuts. It was uncalled for and humiliating. To end the horrible experience the coffee was cold and there were no lids. I am all for supporting local businesses but in my option her service, hospitality , and the quality of the food was a total ZERO!

Been here several times. The donuts and kolaches always taste great. There are plenty options. They always give me a bag of donut holes with my order. I came in one with my toddlers and the owner gave them each a free donut and showed them a little kids take where they could enjoy their free bounty. They love it even more than I do.

**Update 05/30/2019** Maybe they changed their recipe, but their donuts are so much better now! I would give them 5 stars, but they won't put my items in a plastic bag even though they have them. 😂 Kim's has changed ownership and the donuts are not the same as how the previous owner made them. Please go back to the old way of making them!