Burger King

I was in Norfolk for training and decided to try the spicy chicken meal at the Burger King in the Exchange mall. When I pulled out the spicy chicken it shriveled up and dry, not hot, and awful tasting. On top of that the fries were cold. They offered to replace and I declined. Why would I try that again. I didn't ask for my money back I just let them know how bad it was and left. Cannot recommend this BK enough!

Repulsive. If i wanted ship food, id go to my ship. The patty melt was like a frozen block of s**t. I now see why burger King recieves so much flak. But don't worry about your horrible reviews franchise owner, because you managed to buy the spot that will always have customers. Navy will eat anything. I can't believe i paid over 10 dollars for this s**t! Ya, never again.

There were nice persons at the cash register. Still, the restaurant seems to be undermanned and perhaps undersupplied; I had requested some cini minis and the person at the register admitted that they had one which was a couple of days old. She even showed me them upon request, and I was thankful for that. It also took considerably long for only two sandwiches to be made, some fifteen minutes. The food tasted good. Not great but good. This has taken place on a Sunday so perhaps week days would show better service but I do not know. Went back on a Friday. Got just a whopper, but it was cold. Requested to get it exchanged for a warm whopper. They gave me a whopper but its bun was soggy and squishy as if it was microwaved. I saw a bit past the register but I couldn't confirm if it was.

I was there today and at the time I walked up to place my order, there were only two staff members there at the time. Once I was able to place my order, I watched three other staff members walk in. I waited at least 10 minutes for my order. My order was no longer on the screen so I may have waited longer than 10 minutes. There was no one up front to take orders of other customers that walked up. Every staff member was in the back loudly talking and having a good time while people were waiting to have their order taken or waiting on their order. The nice couple behind me had a long wait as well. I ended up asking for a refund because there was no reason or excuse as to why there was such a long wait time with FIVE staff members. This was the worst experience I have had there.