Sonic Drive-in

I had the worst experience at this location. I pulled into a auto order lane, turned my car off and pushed the button so as to make my order. The first thing the employees said was, "Can you pull over to the other side?" Puzzled, I asked why? She said, "So I don't have to walk all the way over there to bring your order." I could not believe what she had just said. I was thinking, girl don't you understand that I'm a customer and I came to get fast food for convenience and hey by the way, walking less than 5 feet to the next lane is not like running a marathon. Just lazy! Keep in mind, I chose to park in the lane where I did because on the other side, there were many cars and I was being considerate of others by not parking in the one lane between two cars. Anyway, I got out of the car and reported this to the manager. It seems that most of the employees were teens. The manager never said a word. She actually looked a bit unbothered. Lol I chucked that up to lack of experience. She wasn't disrespectful, but she wasn't helpful either. I decided to just go back to my car and leave..AND NEVER GO BACK. The sad thing is that I had gone out of my way to go to that sonic because I remembered going to sonic as a kid and getting the strawberry lime aid. Well, I guess I'll have to wait until I go back to my home state. Businesses fail because they hire the wrong people sometimes. Sad.

WOW THIS MY 1ST TIME PLACING A DELIVERY ORDER FROM HERE AND I WAS SO HUNGRY AFTER A LONG DAY I ORDER 2 LARGE MEALS AND NOT THIS BURGER BY THE WAY THEY SEND ME THE WRONG BURGERS LITERALLY NO KETCHUP NO MUSTARD DRY MEAT TASTED OLD THE OTHER BURGER WITH LOTS OF MAYONNAISE DRY MEAT ONE PATTY MY TATER TOTS WAS HARD OLD NO KETCHUP NO NAPKINS I SPEND $25.00 ON THIS ORDER THE DELIVERY WAS FAST IT ONLY TOOK 30 MINUTES SO MY FOOD WAS ALREADY OLD WHEN THEY FIX IT PLUS THE BAG WAS OPEN MY DRINKS OPEN LIKE THEY DIDN'T TOOK THE TIME TO SEAL MY BAG WOW ANYBODY COULD EASILY SPIT ON MY FOOD I CALL THE RESTAURANT BACK PLENTY OF TIMES NOBODY NEVER ANSWER THE PHONE BAD BAD NEVER ORDER FROM HERE EVER AGAIN SAD ......

Had a craving for some food from Sonic. Unfortunately I was not feeling well, so I ordered some food via Uber Eats. I ordered a quarter pound chili cheese footling coney, a breakfast burrito, onion rings, and a route 44 cherry limeade. Delivery arrives and I only get the coney and burrito. So I had that refunded via Uber. Unfortunately, my coney was cold and only had a SPARSE amount of cheese on it and no chili. Very disappointed with the execution from this location. Missed half my order and messed up another part of it.

The only reason I’m giving two stars is because there was one girl that was trying HARD! She was taking the orders, bringing them out, and taking the payments. I wouldn’t be surprised if she was cooking the food herself too. So this review isn’t directed at her. We went last night and slow is an understatement. We waited at the call box for maybe 10-15mins, no one ever acknowledged us. It just read “red button activated, be with you shortly.” I suggested we try the drive thru. We got there and it took a while to place our order and then it felt like we waited 45mins or more for the food. The one girl was going in and out by herself!! Why would Sonic be open if you’re so short staffed!!! Then we finally get our food and I requested cheese on the sandwich.. they forgot the cheese. I was just going to ask the girl if they charged me for it but before I could finish the sentence she offered to bring another sandwich with cheese. I mean her service was great and clearly she deserves a job that cares about her. I wish we would have gotten her name but she was moving so fast. All of the complaining was going to her. She kept apologizing for everything. I felt sorry for her. I also had some weird piece of something in the first chicken sandwich. No napkins or peppermints. But when she offered the other sandwich we asked for napkins and she remembered. Sonic should be ashamed.

Man i can say a lot but what i really want to say is “Thank You Sean” with a lot of things that could’ve been done, this guy handled himself like you should under pressure. With just him and a cook he served every customer with respect and didn’t get upset not one time! I really appreciate him for this and wish that all customer service could be more like the experience i had here. Whoever is Sean’s boss he needs a raise and needs to be GM because he has the quality and professionalism for that position. Me and my family just wanted to say thank you Sean and we appreciate you and will continue to come to this location just because of what we witnessed. I wish they would let me out more stars because he needs more stars and all of our food was fresh and GOOD! God bless and thanks again Sean!

Every time I come here they say either they are out of ice cream, onion rings or both. They discontinued the grilled chicken so I stopped coming. Tonight I was like I really want some onion rings and a strawberry cheese cake shake. Guess what they don't have? Also its Friday evening and they only have two kids working. They're trying their best to take orders and get everything out.

First, it was going to be 5 star because even with the wait, they worked fast and efficiently. But unfortunately, my cream slushes (got two mediums) have a small amount of cream. Like less than 1/4 had ice cream. I feel like that added a small bit of cream on the top...when I asked them to layer the cream slush. This is not layering. Very disappointed. The chicken finger sandwich was on point tho.