Wendy's
12221 Jefferson Ave, 23602 - Newport News
Recommended by Sluurpy:
2021
#127 of 327 restaurants in Newport News
Updated on
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
44/100
Data Completeness
56/100
Verified Dish
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Google Reviews
1
Google reviews
I ordered two grilled asiago ranch chicken sandwiches no tomato. I have no idea what these sandwiches are that I received. The grilled chicken is right but that's it. No cheese, no bacon, no ranch x 2. Those aren't cheap sandwiches I ordered either. Maybe you were all preoccupied with the 20 meal order going on inside. This place was great when I first starting coming here but it's getting pretty consistent that something's wrong with my order and thankfully I get to find out after I've driven all the way home. What did I even get?
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Google
Baconator, “ where’s the bacon???” Oh yeah a simple mess like this is so normal in this restaurant, if not the fries cold as frozen, chicken nuggets hard or cold have it their way… don’t forget ask for your soft drink please with normal ice on it please, every time is something incredibly not new.
Google
Worst customer service. One lady had a nasty attitude. There was no sign on the door that said the dining area was closed. Walked in and waited to order. She said to get out and we had to go through the drive thru. Waited and ordered 3 meals. My mistake I needed 4. I asked to place another order of the same item the 4 for 4 while I was at the window. The cashier didn’t have a problem but the older lady must of been the manager said no and to go through the line again. It was busy and that was ridiculous.
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Google
Major let down! We had went for a walk to enjoy the nice weather and decided to stop in Wendy's for a bite of lunch. We walked in preparing to order when we were met by a lady behind the register who rudely informed us that the store was for take out and foor dash only. No signs on the doors, no I'm sorry but...just a rude young lady telling us we couldn't order....Bad experience.
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Google
Not as bad as the other one in town, but still not good. Wendy's newest commitment to hot and crispy fries doesn't exist in Newport News apparently. Fries were lukewarm and not fresh, the oil wasn't clean either. You know when the oil stains the food that it's passed when it should have been changed. Food quality was meh, I got nuggets and they weren't old but they weren't remotely fresh either. The service wasn't particularly friendly, and I personally won't be returning.
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Google
These people always give me old dry patties and skimp out on the fries. Don’t get the baconator fries, its a waste of money.
Google
THE FRIES!! Best fries at any Wendy's I've ever been to in my life. I've lived in MI, GA, FL, and SC and went to many different Wendy's. These fries here are crispy crunchy NOT SOGGY & NOT BURNT and ALWAYS FRESH...idk how they do it. These fries are perfect for dipping in frosties if you so choose.
Google
Great great great Both as a customer and an Uber eats driver. they're always on point with order, friendly, quick, and seem genuinely happy to Help. you guys rock keep up the good work!
Google
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