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Google Reviews (8)
The 2 stars are for the brand only so yummy!
However my husband have complained to management and at their cooperate office about the mistakes at this location but, sadly little to nothing has changed. They miss items, give wrong items and then ask you to wait off to the side for your order so their (window waiting time doesn't go up).
We have to go inside to makesure our order is right witch completely makes the drive- thru use less. If you wanna play Russian roulette with your food then you're in the right place enjoy but I'm over it. They need new management.
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One of my favorites. Food is always good and quick to pick up. The best deal so far is the unlimited sips for $10 a month!
Google
they never get my orders right. i just want my stepkids to love me and accept me, but every time i pick up food for dinner i get the wrong items. my family gives me the silent treatment, as if i was the one who messed up the order. please, i cant go through another divorce im begging you guys
Google
Ordered full Almond Chicken Salad Sandwich. Got home and got 1/2 a sandwich (more like bread) but was charged for a full sandwich. For the side I asked for an apple which was missing too. Waste of money.
Google
I love going to Panera bread. I feel good about the food I'm eating. Panera bread makes it easy to make smart food choices with low calories. I do wish the prices were a bit more affordable so I can go more often.
Google
Despite there was no one waiting ahead of me, it took forever to get my food. The person working the register was not the friendliest. Not like other Panera's I have been to.
Google
Came through the drive through late at night and they were all out of my usual, and instead of just say sorry and sending me on my way, the girl taking my order politely asked if she could help me find something else to eat. I explained that I have allergies so it’s hard for me to pick something but she was so kind and helpful and I ended up trying something new, the Mediterranean bowl, and now that’s my go to. So grateful for such a positive sweet person who took my order.
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Terrible service at the New Milford Panera! They've messed things up on orders the last 4 times I have been there. We typically use the drive thru and twice they've not given us utensils, I had rewards 3 times of a free bagel which I had ordered and did not get any of the 3 times. The last time my salad looked and tasted like it was thrown together with very little care, missing ingredients and full of water or juice from the fruit and my husband's salad was the wrong salad with the wrong dressing. Each of these negative experiences has happened in the evening so I wouldn't recommend going there for dinner!
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📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| DinerLuxe | 73% | 4.0/5 | 3.5/5 | 1,486 |
| Shaffer's Bar-B-Q | 70% | 3.0/5 | - | 2 |
