Primo
1326 Broad St, 47362-4203 - New Castle
Italian
American
Verified Dish
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Contact Information
📞
Phone:
+1 765-388-2777
🌐 Website:
http://www.primonewcastle.com/
📍
Address:
1326 Broad St, New Castle
📷 Photos (11+)
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Google Reviews (8)
Appetizer was great we all loved it our meals came out and it was at best Fizzolis on steroids! Salmon was over done,the pasta had no flavor and even after adding seasoning it wasn't able to be eaten. The Salmon but sounded great but was a very best tasteless which considering the other meal that we chose was palletable! On the other hand our waiter was fun! Exciting and down right personable! I was asked what I thought before I went and gave the benefit of doubt but wasn't impressed. Eating Italian food from what is supposed to be an Italian restaurant is supposed to be an experience not a huge disappointment!
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Google
Atmosphere is brilliant, food is amazing, the server we had was top notch! We got a pizza and a Caesar Salad , 100% recommend.
Google
Tastefully decorated interior that gives a very upscale feel. The ambiance of the restaurant is very casual and the music selection being played was quite appropriate and not overwhelming to the senses. The hostess was genuinely warm and welcoming. The waitress was very attentive. She was quite comfortable making menu suggestions and even brought out a beautiful desert display to tempt the taste buds towards the end of our meal. Our meal consisted of mozzarella sticks with marinara sauce for an appetizer, lasagna, with a Caesar side salad, my husband had the chicken parmesan with a Broad Street side salad. The appetizer and salads were served quickly. Bread sticks are not offered as a staple item, as is traditional at most Italian restaurants, but as an appetizer for purchase. A single bread stick is served with the meal. The salads were fresh and crisp and the Caesar dressing was good. The mozzarella sticks were quite tasty but the marinara sauce was somewhat bland. The lasagna was put together well, presentation was lovely and professional, yet without a savory sauce, falls short of excellent. The chicken parmesan, was cooked to perfection, with the chicken being moist and easily cut with just a fork, yet once again the sauce left something to be desired. Over all, the meal was good, the price was acceptable, wait staff outstanding, but would really love to experience a savory sauce bursting with the classic Italian herbs and spices, garlic, oregano, and thyme. Definitely will return to try some other dishes.
Suggestions; Perhaps a monthly wine education and tasting for a nominal fee, would be an awesome way to introduce customers to wine pairing with meals. Bread sticks served in a basket traditionally, and adding a salad with the meals, as opposed to a side for separate purchase.
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Google
We rented the restaurant for an after Christmas Party. Room was set up and food was ready. Katie and her staff did a great job. Food was excellent. Highly recommend Primo for a meal or a private gathering. Price was very reasonable. Five stars, A+.
Google
One of the worst experiences I've had in years
Decided to drive a good distance to try this place out with my GF after thinking it looked really nice online. Come in and meet the first red flag which is a very pungent odor like sweat. We brush it off and are seated in seconds by the friendly hostess. Being seated in seconds at 5pm on a Friday night at a fine dining Italian restaurant could be considered a red flag, but I digress.
The waitress finally arrives, "what are we drinking are you ready to order food yet?" is the first thing that's said, not "hello, how are you, my name is, have you been here before" ect. We go ahead and order and are extremely hungry and excited. Entrees arrive and our appetite quickly disappears and turns to disappointment.
I ordered Cajun chicken pasta, the pasta was entirely mush, the sauce so runny that it ran off the pasta like water, there was absolutely no seasoning whatsoever, including Cajun which is the main attribute of the dish; or salt or pepper which had to be asked for and was the only present taste. The chicken in both dishes was extremely tough and obviously frozen. The breadsticks were entirely flavorless and more similar to cardboard.
We both tried several bites including each other's plates and decided we couldn't do it. Our server comes back a couple minutes after setting the food down, "are you ready for to go boxes?" as we obviously have barely ate and are staring at our plates in disappointment. I explain the situation and am told that this doesn't happen and everyone around me is enjoying the food so she'll get the owner. Comes back and slaps the receipt on the table, "it's been taken off for you", and leaves. I pay 30 dollars for one beer, a side salad and an appetizer of fried rice balls.
I've never sent food back in my life, but if I'm paying 20$ a plate, it should at least be edible. Call Gordon Ramsay because this place belongs on Kitchen Nightmares.
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Google
Best draft beer selection in town. I highly recommend ordering the blue cheese chips and grabbing a beer from places like The Guardian, Sun King, and a ton of other great local breweries. Other favorites include the calamari, the salmon (they cook it really well), and my personal favorite the chicken parmesan sandwich. Other friends and family love the tenderloin and the pasta. If you aren’t a beer drinker, have Katie make you an old fashioned (she rocks at it and is a pretty great bartender for being the owner). I also recommend going at lunch and grabbing the Pick 2 with soup, salad, or half a sandwich. It’s like getting Panera only better.
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Google
Nice place. We had a class reunion there. Room was set up and ready. Buffet table arranged nicely with our food choices. Food was good. Katie was easy to work with on the arrangements. Highly recommend if looking for a location for a small event or just a nice dinner.
Google
Every year there is a Mother's Day brunch. The food is delicious.
Google
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