Burger King

I’m going 4 star because the 2 initial original chicken sandwiches I ordered were warm but soggy and the lettuce was soft. I brought them back and the manager was super polite and got them hot and fresh for me. The store and bathrooms were very clean so that and the good attitude bumped the score up to 4.

food was horrible and cold, missing the stacker sauce completely, the lady at the window was absolutely rude and her attitude was atrocious. I will never return to this location sad excuse for customer service skills especially when I've worked in the same industry for the past 16 years. horrible restaurant and even worse staff.

Stopped by there tonight after working my 8 hour shift and I have to say I don't know which one of these is worse. The one in Fairhaven or this one. Clearly the kid at the counter was either being trained or they just threw him on and hoped for the best. He was polite though and that's not something he picked up from the three "adults " that were working behind him. Another customer was waiting for his food and one woman straight up ripped the food off the line and handed it to the customer. The customer pointed out his order was wrong and another woman reached in the bag,started debating the correctness of the order,and finally wound up taking the food to wherever to redo it but geez! In the meantime the one who ripped the food off the line had placed my shake on the counter where she was and forgot all about it. Had to stand and wait for another 5 minutes before the kid noticed. He ran over and apologized profusely. He was cashing out a guy just prior to that and the old man who was helping the two women get the orders done scolded him,in front of three customers,for permitting a customer to grab a cup off the stack by the registers and no that wasn't right but for Pete's sake. You don't have to humiliate someone to teach them and you certainly do not engage in conduct in front of customers. Both my mom and my sandwiches were wrong but neither one of us felt particuarly compelled to say anything because we saw how they handled the previous situation and I didn't want to get that kid in trouble. (Again,I emphasize that this young man was very sweet,apologetic and kind. He didn't learn that working with those three nightmares.) These three either need to be retrained or written up because quite frankly from what I saw they have no business being in front of the fries and onion rings if simply speaking to a co-worker with respect is just beyond their reach.

The food is always old and over cooked from sitting out under the heat lamp for too long. One too many times I've wasted money on chicken fries for them tonhe inedible. Would seriously send an under cover health inspector down there. It's also not even a full 12 piece order of chicken fries Would like to speak with a manager about the poor service here

I would give no stars to be honest but have to in order to post this. This placed used to be good now its just a free for all for ALWAYS getting the wrong order!!! I used the mobile app.. I went thru the drive thru they handed me the incorrect order im gonna assume it was the person behind me order. I said this isn't mine i ordered thru the app the girl at the window asked me the number i gave it to her. Told me oh i don't see this they must of deleted it..she asked me 3 times what i ordered.. I even showed her my order on the phone and still got it wrong..charged me 14.00 for french fries and 8 piece cheesy tot, which was cold and gross by the way.. I waited in that drive thru for 20 mins.. I get sometimes its busy..the girl at the window handed me my bag and closed the window..refused to come back..i was on my way to work otherwise i would of sat there. What i ordered. Lemonade. Chicken fries onion rings jalapeno bites.. What i got was fries.. Cheese tots and watered downed warm lemonade.. No ice.. Next time ill soend my money at mcdonalds or wendys...

This location is a hit or miss when ordering your food. It depends on who is working when choosing this location. My last visit when ordering, the girl who took my order seemed to be on her phone and more interested in what it was she was looking at on the phone. I ended up getting the wrong order. Most of the time it is OK!