Well, I ordered my food, went down the line to pay, and got yelled at by the employees for doing so. Like literally yelled at as if I was a 6 year old. Then the food is meh, my table is broken, and I can't use the bathroom because it's blocked. So they don't have to clean. I'm here as we speak,
I have work at the Harbor for over 12 years, and this was a really bad experience at Potbelly, staff was very rude, at the beginning I thought maybe they are having a bad day, I work in services too, and I understand that, to my surprise more clients started to arrive, different race (Caucasian and
Potbelly never disappoints. Fairly quick service even with a decent line. Order was spot on and the food was tasty. Overall a good experience.
Let’s be honest, you came to this location expecting what you usually get at your neighborhood Potbelly. I gave 2 stars because the sandwiches are consistent. But the cleanliness, the service, and the overall atmosphere here rings of “I don’t give a blank”. This is last resort if you’re at National
They didn’t have any of my 3 shakes. Didn’t have my sandwich made and told me they would have the manager call me back to refund me.
Fun little sandwich shop. The price is decent for DC. They offer soups, sandwiches, shakes and mac n cheese. They offer an order and you build it kind of style, in terms of toppings. Service was ok and the food was good.
Sandwich was great, had to go with my second choice though because they were out of chicken. How can you be out of chicken at lunch time. Oh well.
I was visiting from Chicago, it’s 12:30pm asked for 3 soups. I was given cold soups, asked to have them heated got an attitude abs still got cold soups. They refused to make strawberry shakes, and no cookies at all.
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