Great job tonight! Excellent pizza and we had great service.
It’s always a wonderful experience here. I feel like they care about their customers and their jobs, which for a fast food place seems more and more rare these days.
I've lived here for many years and always loved Papa John's! I've never had a problem with them, and people are always nice. So I don't know what's up with all the rude comments and negative feedback. But at least I have something nice to say for them. Hope they correct their mistakes so sounds like a lot of people are upset. I'm just glad I haven't had that experience yet. Just always remember your managers customers are always right. Give them what they want to make them happy! I work in the customer service field for many years and my father was a manager for money restaurants.That's just how it is. Good luck to all.
I used to order from other Papa John's in the neighborhood of naples. After ordering from this one in Golden gate and seeing the dedication the owner has to his restaurant and the cleanliness of the restaurant. Not going back to any other Papa John's in the area, this guy runs a very tight ship and I appreciate the work he does. The only papa John's in Naples for me👍
Yesterday my Papa John's experience was not very good. Today the actual store manager contacted me to make it right and for that I give them high marks as you cannot find good service these days. Thank you Papa Johns on Air Port Pulling Rd Naples Florida. I would highly recommend.
The original Pizza I ordered had the incorrect ingredients when they delivered. I asked for no onions yet the pizza had them on. It was late in the evening so they couldnt re-deliver. Instead Tina told me to come by the next day and it will be corrected.
Next day I went to the store and the Owner personally made sure my pizza was made as requested. Best Pizza in a while! I will order again!
Victor is the gentleman I spoke with over the phone. I had just recently moved in Naples and I couldn't remember my old zip code and he was extremely patient as it took me quite a while to figure out my ZIP code so I could pay with my credit card. I cannot stress enough and praise Victor enough! This man was cordial polite courteous and extremely professional. Victor your stand-up man and you did a class A job thank you and have a blessed day
The best part of this shop is Victor. What a great guy. I ordered a lunch special to go with extra sauce and extra cheese and it was spot on excellent. He even shook my hand and thanked me for my order after I paid!
Despite the bad reviews, this is the best Papa Johns in town. It doesn't deserve a 3 star review, but a solid 5. I've been coming to this specific one for 20+ years despite it being far from my house. Passing Dominos, Hungry Howies, The building formerly known as Pizza Hut, other Papa Johns, and Little Ceasers... It's that good..
I LOVE the people who work at this place, very sweet, respectful and just great! My food is always great, hot, exactly how I ordered it and always on time or earlier. 5 stars for everything!*****
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