Review Mcdonald's - Mount Juliet

Corporate would shut this place down if they did a random visit. Stuff not working, everything is nasty and the people are in outer space. Go elsewhere.

God love 'em. What can I say. Coming from the Chicagoland area we are used to going to a 'fast food restaurant' for 'fast food'. Now we live outside Nashville and am finding the WHOLE 'fast food' industry anything but! On this particular trip, I pulled in to the drive-thru, placed my order - twice!!! because they could not get it right the 1st time - and drove around to the one and only window operating at that time. FYI - there was no one ahead of me.as there anyone behind me this entire time. I waited 3-4 minutes for the cashier to come back to the window and collect my $$, repeating the order as a confirmation. However, the order that she repeated back to me was incorrect. They had to correct the order in system and correct the $$ charges (I owed $0.50 +/-). Now I waited a good 6-7 minutes for my food (remember - no one in front of me, no one in back - this was approx 10-10:15 am - well outside and 'rush' period). I get my order, verbally confirming the contents of the bag, and I leave. I decided, however, to pull over in the parking lot and double, no - triple check my order. I had ordered the 2 cheeseburger meal w/med fry and x-lg ice tea - no sugar, no lemon. They gave me 2 COLD cheeseburgers, with congealed cheese slices on them - plain - on a bun - no catsup, no pickle, no nothing! 1 med sweet tea w/lemon and an x-lg fry. No napkins, no condiments (nor did they ask if I wanted/needed them). I turned around to go back thru the drive-thru to exchange (I am going thru hip replacement surgery and cannot get in and out of the car easily, nor had I brought my walker along (for obvious reasons) so this is why I did not/could not walk into the store for the exchange). Now I have to battle them out at the window. The trip to Micky-D's (approx 4 min from my house) took almost 40 minutes. I'm not going to get into the attitude received by 'manager' at the window.

Probably the most fire McDonald’s I’ve ever had. My McDouble literally melted in my mouth. The nuggets were absolutely fantastic. Also the speaker was not working so we had to order at the window and the workers were phenomenal. Will be coming back to eat there again, even though I live a hour away.

No bun Big Mac maker went the extra mile so it could still be eaten as a sandwich. Quick, friendly, masked service.

First place to go to off of I-40 in Mt Juliet TN. Went inside at service station. Enjoyed a meal while getting directions to go see someone.

Ordered curbside and never got my order. I sat out there for 15 minutes while they looked at me through the drive thru. I would have gone in but they closed out my order like they had given it to me and I had to get back to work. Will never go to this McDonald's again

They do not listen kept interrupting me had to go back in because he did not listen to my order and when I did leave he still didn’t get my order right it’s not hard to put gravy on the side in a container and the biscuit on the side it’s ridiculous My hashbrowns are very undercooked every time I come to this McDonald’s they always forget something they have horrible attitudes when I went back into the store to get my order corrected I stood there for a good while waiting for somebody to help me in the morning I should be able to get breakfast and get my work not have to stop what I’m doing go inside and have people with bad attitudes since the start thanks for starting my morning off bad!!!

Bought a happy meal with apple slices and small fry. They stuck a burger in the box and closed it up and sent it out. I have worked for mcdonald's before. Even in the busiest rush, which this was not, this level.of incompetence is unacceptable. Tried multiple times to call store directly to address but that only directs me to an already full voicemail box