Review Captain D's - Mount Juliet

Big fish sandwich is awesome and the girl in the drive thru was very nice

The shrimp skewer salad was just boiled shrimp placed on lettuce and cheese. There was no seasoning or skewers. The cheese melted to the shrimp. Plus they forgot the dressing. I also ordered the grilled fish kids meal. The fish was cold and the broccoli was freezer burned.

The crew at the Mount Juliet Captain D's did a wonderful job of efficiently preparing a large order for me even while they were extremely busy. They offered me a beverage while I was waited and were very professional and courteous. They also gave me continuous updates on the progress of my order. WELL DONE 👍!

I ordered a three piece fish with slaw, broccoli , and extra cracklen’s. Got home with 1 good piece of fish, 2 hard and cold pieces of fish, and Mac and cheese. Should have checked I guess. AWFUL!

The workers were super nice, attentive and we've never had fresher food. This is one of the best Captain D's ever.

This manager needs to learn customer service skills. The name on the bldg was listed and unfortunately if I really did speak with her she needs an attitude adjustment. When someone orders a meal they expect it to be correct, however I’m intelligent enough to know that sometimes mistakes happen. That being said, when I pull up to your window and you proceed to read my order back to me only to find out nothing was correct. I then give you my order all over again. I have to ask for a drink carrier twice while I wait for you to correct my order. I then watch you review my boxes as you pack them in the bag. What a false since of comfort that was! When I arrive home nothing is correct about my order, in fact it’s just like it was when I pulled up to the window. I then place a call to you only to be told to basically get over myself, you all are busy. Thanks, but no thanks. I’ll carry my money else where. I spent 40 minutes in your line, I did not complain about my wait. I didn’t even complain when I spent another 5-10 minutes explaining to the young girl in the window what my actual order was. Your industry is one of the most suffering threw this, as an essential worker myself I’ve tried frequenting restaurants through out the week to try help with some of the blow. After tonight, I want be back. My money will be spent somewhere else. Oh and I realize my 31.00 wasn’t much in the grand scheme of things. But I get comfort in knowing if you shouted at everyone like you did over me telling my order is wrong, you’ll take care of that all on your own.

My food was delicious.. I got my catfish with lemon pepper and sides of rice and green beans, which is my go to meal at the D's.. The catfish was lightly breaded, freshly cooked and seasoned to perfection...

The fish was TERRIBLE, and they got our order wrong.