Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
50/100
Data Completeness
72/100
Verified Dish
Add Missing Dish
🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
🍺
Alcohol
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
📷 Photos (11)
+3
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Photo 1 / 11
100%
Google Reviews
1,176
Google reviews
Very friendly and very generous location. The servers were great at adding heaping spoonfuls of fresh ingredients (won’t be able to finish in one sitting). The manager Diana and cashier Jeannine were especially kind in fixing an app promo…they made my birthday! This is a place I will definitely will visit again:)
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Google
I’m stuck at home in bed with COVID. I ordered 2 meals to be delivered. I ordered double meat. Received none in my meal. As you can see. I tried calling the store. They directed me to the email. I then had to “Chat with pepper”. No refund. I get an entree “on them”. A generic entree. Didn’t even cover the $19.30 I actually paid for my meal. On top of the delivery fee and tip. Will never order there again
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Google
Ordered a kids quesadilla and 2 bowls with guacamole. The kids meal was the worst.... they literally gave us two tortillas with nothing in them, and forgot the fruit it was supposed to come with.
They also forgot our guacamole and the food was cold when we got it.
Everytime we order it's something wrong with our order. Chipotle is really going down hill.
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Google
I ordered a steak lifestyle bowl on the app and when I got home I figured out that they didn’t even put my steak in it, I usually don’t have a problem here so if someone would like to resolve the problem it would be great.
Google
My birthday was recently, and my friend gave me a bunch of different gift cards to multiple places. One of the places was Chipotle. I used the app to place my order. I ordered a burrito with chicken, white rice, black beans, tomato salsa, corn salsa, sour cream, guacamole, cheese, and had it double wrapped. I also got queso blanco and chips. I thought the burrito tasted okay, it's a lot of food so I feel like the price is justified in that way. Not a lot of depth in flavor, as you can taste each ingredient individually. The guacamole almost overpowers everything because of the amount on the burrito. The flavor of the food makes me feel like I'm eating healthy, even though I know that I'm not. Presentation wise, it's messy but with all of the ingredients packed into the tortillas, that's to be expected.
The store inside looked clean, and my order was already ready when I got there, which is appreciated.
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Google
I love chipotles food but their online service leaves a lot to be desired. I order online so that I can get in and get out quickly due to health concerns. When placing my order I am allowed to pick the time I want my order to be ready and it is never ready when they say it will be. I’ve had to wait as long as 40 minutes for my food while they served people who came in long after I came in for my pick up. I ended up being at the restaurant longer than if I had just gone through the line myself. When I questioned the girl about why people were being served that came in after my order was due she said that’s just how we do things. I understand that they can get busy and behind But this happens every time I place an online order. Why assign a specified time to pick up an order if they’re not even going to try to honor it.
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Google
Like any other Chipotle; the food is consistently good, and even though it’s a little pricey, it’s worth it. Reason for not getting the 5th star is so far we’ve been there 3 times. Every time we’ve been there the employees behind the counter talk so quietly that we can barely hear them. I noticed customers in front of us kept having to ask them to repeat themselves and then we did too. That was a little frustrating, but we will still be back.
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Google
6/21 Edited my review again from 3 stars to 2…
My online order was 40 MINUTES LATE. That’s insane
Every time I order a take out meal, the wait is even more behind schedule. Watching the folks make the orders, everything is very slow. They are all very nice, but everything is just slooooooowwww.
5/13 Edited my review to 3 stars from 5.
Lately, I feel like they just haven’t been on top of things. The last couple times I came in, there were no forks or spoons available so we had to ask.
The last 3 times I got a pickup order, my food wasn’t ready until about 15 min after the pickup time.
Food is good, but the service/times is lacking lately.
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Google
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