Blaze Pizza

It was a great place to have pizzas before, lately the service quality has come down and seems like the staffs lack motivation to do any work. They're too slow and doesn't listen to instructions completely, doesn't add the toppings properly, also they over-baked and burnt my pizza. I literally waited for 45 minutes in the queue with just 2 customers ahead of me(This has happened more than once). They need to have a separate team for online orders and in store orders to reduce the wait time. Hope they rectify this.

I haven't been to Blaze Pizza in a long time since I don't make it out to Morrisville as much nowadays, but I had the opportunity to go in today for lunch. Service was friendly, but a little slow to finally start my order despite it not being very busy at the time. Not really a big issue for me, but it is worth noting that a few pieces of the "grilled" chicken that I asked for on my pizza were undercooked. When biting into a couple of pieces, I saw that they were still pink on the inside. The rest of my pizza was delicious with the exception of the chicken - I just wanted to bring the issue to the restaurant's attention. Hoping that the ingredient quality is better next time around.

Expect a pickup order to take at least 30 minutes to fulfill and for ingredients to be missing or sparse. Here's my pizza with 50% of the pizza without toppings, leftover mushroom bits sprinkled sparingly and no spinach that was requested. This wouldn't be the first time I've encountered this but it may be my last time at this Blaze.

Man I love the pizzas at Blaze, but over the last year service has gotten so bad at nearly every location I visit. (I travel for work) today was especially bad, after waiting for 15 minutes to be greeted(one customer in front of me) they wound up knocking my pizza on the ground when trying to restock. I get this will happen but neither employee said anything about it or apologized? Just went and started making it again as if nothing happened. Such a bizarre experience.