Dairy Queen Grill & Chill

I love the guys that work the night shift here. They are real, down to earth, good folks that bring smiles to most everyone that cruises through their drive through as they eminate some serious positive vibes while taking your order, processing your payment, and delivery your treats. These guys are half the reason I go to this DQ.

Excellent service at this DQ! I didn't even realize my son's kids meal came with an ice cream and so I pulled up to the exit. The young man serving us in the drive thru (almost at closing time) ran out and delivered the icecream to my car. My son was so happy. That is quality service. Thank you. Also the food was great too!

I went to the Dairy Queen on Springhill Ave in Mobile, AL. I pulled up around 9:50 waited and waited at the drive through nobody would answer the microphone. So I pulled up to the window. Workers were still there with headsets on and looked at me but wouldn’t come to the window. I finally got a workers attention and he said they were closed. I said how it says y’all close at 10 and I have been waiting for 10 minutes. He goes and gets the manager. The manager came to the window and opened it and said they were closed. I said it’s not even 10 pm like it states they closed at. He said their time said 10:15 pm so they had been closed. I opened my phone to show him it wasn’t 10:15 pm. I looked up on the screen they have that shows the orders and it said 10:02 at that time caue we already waited 10 minutes. I asked him for the district managers number and when he came back with the number I pointed out the time on the screen as he told me their time said 10:15 pm. He looked at it and said ok and and I told him well obviously your time isn’t 10:15 pm cause your screen says 10:02 pm. I took the pictures as I waited for the district managers number I noticed the time on the screen so I took a picture. I see this location has a tendency to close earlier than they are supposed to! I also think the number he gave me for the district manager wasn’t the correct one. If the location closes at 10 they shouldn’t be closing early just because they feel like it. Closing times are set for a reason.