Popeyes Louisiana Kitchen

I would say 5 stars but I asked for spicy and got mild chicken. This is the 3rd time that mistake happened and although they'll correct it more attention should be paid to make sure each order is correct. There's a 50¢ "beverage tax" even though I ordered a combo, and the homemade macaroni and cheese is more cheese than noodle and also 50¢ extra. Other than that they do have some really good chicken. I'll go back but only if I have a strong craving for fried chicken and don't feel like cooking my own.

I have had it with this location tonight was the absolute worst I got there 5 minutes after 8 an ordered that new $10 box special I had to order at the window because no one would say anything over the speaker and I just sat there for 5 minutes I pulled up to the window the girl who was at the window was rude and not interactive at all. I asked for two pieces dark meat chicken and two sides she had him in my drink and I looked into the box which was white meat chicken and one side. I told him they got the order wrong and I was told to pull up into a parking space after waiting 30 minutes at least they brought out my order which still wasn't complete and I had to wait another 10 minutes to get the rest of it. I got home and they had given me the wrong sides. Never again! This is not the first time they have messed up an order and acted like they were doing me a favor by having me as a customer. I hope someone from corporate reads this because something needs to change there. The person parked next to me was still there after I left they still didn't get their order right I saw at least six or seven cars pull through the drive-thru and just keep pulling out and not even ordering they had given up. I would have left as well but I didn't want to deal with having to go in and getting a refund. I finally got home of course all the food was cold and the biscuit was as hard as a rock. I'm done!

I went through the drive thru and ordered a sandwich and the lady on the microphone cut me off before I even finished my order. I specifically made sure they heard me say no mayo and no pickles. But when I get my food, my sandwich is covered in mayo on both sides and has pickles. They do not wait for order specifications at all and I remember why I stopped going to Popeyes to begin with.